Organization: SAP
Location: Gurgaon, India (Hybrid)
Employment Type: Regular Full Time
Career Level: Professional
Work Area: Sales
Travel Requirement: 0–10%
Requisition ID: 444314
About SAP
SAP is a global leader in enterprise application software, enabling more than 400,000 customers worldwide to operate more efficiently and make informed business decisions. Having evolved from its origins in enterprise resource planning software, SAP now delivers comprehensive cloud solutions across analytics, intelligent technologies, database platforms, and experience management.
With over one hundred thousand employees and more than two hundred million cloud users globally, SAP remains focused. The organization fosters a collaborative culture where innovation, inclusion, and continuous development are central to long-term success.
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Position Summary
The Solution Sales Expert for the SAP HCM and SuccessFactors portfolio serves as a strategic leader within the Sales organization. Acting as the Solution Account Lead for designated accounts, the individual combines deep domain expertise, business acumen, and solution knowledge to drive cloud revenue growth and customer success.
This role is critical to accelerating the adoption of innovation, particularly in artificial intelligence, while aligning with SAP’s broader One SAP strategy. Through strategic planning, executive engagement, and solution orchestration, the Solution Sales Expert delivers measurable value across the customer lifecycle.
Core Areas of Responsibility
Strategic Account Leadership
The Solution Sales Expert assumes ownership of the Line of Business strategy within assigned accounts. By developing and executing comprehensive account plans aligned with customer objectives, the role ensures strong integration with broader account strategies and drives long-term growth.
Customer Value and Transformation Journey
Leveraging domain expertise in HCM and HR technology, the incumbent leads end-to-end process discussions and defines transformation roadmaps. Through structured discovery and strategic workshops, the role addresses high-priority business challenges and positions SAP solutions as enablers of sustainable change.
Pipeline Development and Revenue Expansion
In addition to managing active opportunities, the Solution Sales Expert identifies new business potential within existing accounts. By strengthening expansion strategies and nurturing executive relationships, the role contributes directly to pipeline growth and quota attainment.
Innovation and AI Adoption
A strong focus is placed on driving initiatives for emerging solutions. The role actively engages customers in early innovation discussions, validates solution relevance, and supports initiatives such as AI transformation programs, scalable proof-of-concept deployments, and intelligent automation use cases.
Executive Engagement and Value Articulation
Working closely with value advisory teams, the Solution Sales Expert develops compelling ROI narratives and quantified business cases. Through executive presentations and buying center alignment, the role accelerates demand creation beyond traditional RFP processes.
Commercial Strategy and Negotiation
The position involves navigating complex pricing and contractual discussions while balancing customer expectations with SAP’s revenue objectives. Strategic negotiation skills are essential for securing profitable, sustainable agreements.
Adoption and Customer Success Enablement
By collaborating with Customer Success teams, the Solution Sales Expert supports solution adoption, renewal cycles, and executive reviews. Regular business reviews ensure continuous value realization and risk mitigation.
Ecosystem and Partner Collaboration
The role maintains strong engagement with strategic consulting partners, including leading global advisory firms. Through co-innovation and joint strategies, the Solution Sales Expert enhances market positioning and delivers differentiated solutions.
Functional Orchestration
Close alignment with the Sales, Product, and Marketing teams ensures the solution strategy is fully embedded in the go-to-market engine. The role operates effectively in a matrix environment, influencing stakeholders without direct authority.
Ideal Candidate Profile
The ideal candidate is a seasoned enterprise sales leader with a consulting mindset and strong executive presence. The individual demonstrates the ability to connect technology capabilities with business outcomes while fostering trusted relationships at the C-suite level.
Educational Background
- Bachelor’s degree in Business, Marketing, Information Technology, or a related discipline.
Experience and Expertise
- Fifteen or more years of industry or practitioner experience, ideally with a consulting background.
- Twelve or more years in a quota sales role.
- At least four years of domain expertise in HR technology, Human Capital Management, or related application sales.
- Proven success in B2B enterprise SaaS environments involving complex stakeholder cycles.
- Demonstrated track record in account expansion and strategic solution selling.
- Deep knowledge of SAP solutions, particularly within the HCM and SuccessFactors portfolio.
- Strong understanding of AI trends and digital innovation in enterprise environments.
- Experience in developing quantified ROI cases and compelling value storytelling.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to operate effectively within a matrix organization and drive outcomes through influence.
Why This Opportunity Is Significant
The Solution Sales Expert plays a pivotal role in strengthening SAP’s leadership within the Human Capital Management space. By combining strategic insight, technological depth, and relationship management, the role ensures customers fully realize the value of their SAP investments.
Moreover, the position directly contributes to advancing innovation adoption, shaping transformation agendas, and driving measurable business impact across industries.
Culture and Inclusion
SAP promotes a culture grounded in inclusion, well-being, and flexibility. The organization believes that diverse perspectives strengthen innovation and performance. Through continuous development opportunities and supportive leadership, employees are empowered to bring their best selves to work.
SAP is committed to equal employment opportunity and provides accessibility accommodations for applicants with disabilities. All qualified applicants receive consideration without regard to legally protected characteristics.
Successful candidates may be required to complete background verification in accordance with company policy.
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Responsible Use of AI in Recruitment
SAP adheres to established guidelines regarding the ethical and responsible use of artificial intelligence within the recruitment process. Any violation of these standards may result in disqualification.
Application Process
Interested professionals are encouraged to apply through SAP’s official careers portal using the designated requisition ID. Applications should be submitted online via the company’s career page. Only candidates selected for further evaluation will be contacted.
For accommodation requests during the application process, applicants may contact the Recruiting Operations Team at Careers@sap.com.
Contact Information
Recruiting Operations Team
Email: Careers@sap.com
Location: Gurgaon, India