Job Location
Madrid, Spain
Employment Type
Full time
Job ID
JR0128335
Application Deadline
December 25, 2025
About the Company
Western Union stands as a global leader in fintech. The organization drives financial access for millions and continues to expand its digital and physical ecosystem worldwide. It has introduced a modern Digital Banking Service and Wallet in several European markets. The company focuses on products that help customers move money and manage their financial lives with ease.
Western Union also invests in its people. Employees gain professional support, access to development platforms, and a strong compensation package.
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Role Summary
The Revenue Analyst Inside Sales role supports inside sales operations and contributes to growth across retail networks. The analyst collaborates closely with account managers and the new business team. The position focuses on identifying opportunities, shaping pricing decisions, and supporting strategies that improve revenue and customer value.
This role demands strong analytical ability, advanced Excel skills, and confidence in presenting insights to stakeholders. Fluency in French is essential since the analyst supports French-speaking markets.
Primary Focus Areas
Market Insights and Pricing Decisions
The analyst studies market dynamics and evaluates trends. They assess the competitive environment and propose pricing strategies that strengthen long-term revenue performance. They also monitor competitor activity and develop responses that maintain Western Union’s business position.
Network Performance and Agent Evaluation
The analyst reviews agent results and identifies areas for improvement. They create action plans that support sales growth. They also validate new locations through market research and forecasting.
Sales Optimization and Reporting
The role requires close tracking of sales outcomes. The analyst prepares reports, analyzes profit drivers, and recommends actions that lift performance. Clear, data-backed insights are central to the role.
Support for Strategic Engagements
The analyst contributes to key regional and new business meetings. They provide performance insights, network reports, and supporting data that inform decisions. They also assist sales teams during client engagements.
Incentive Management and Intelligence Gathering
The analyst coordinates incentive programs for agents and reviews their effectiveness. They monitor market intelligence and turn these insights into recommendations for internal teams.
Candidate Background
The ideal candidate brings one to three years of experience in sales analytics, business analysis, or pricing. Experience in retail banking or payments strengthens the profile.
They can interpret data and turn insights into action. They communicate clearly and influence stakeholders across regions. They are proactive, detail-oriented, and comfortable working under deadlines in a global business environment.
Fluency in English, Spanish, and French is mandatory.
Skills and Education
Education
A degree in a relevant field such as business, finance, economics, or data analytics is preferred.
Key Skills
- Advanced Excel proficiency
- Strong communication skills
- Ability to work independently and collaboratively
- Data interpretation and reporting expertise
- Goal-oriented mindset
Work Arrangement
This role follows the company’s hybrid work model. Employees split their time between home and office. The expectation is to work on-site at least three days each week. Western Union believes in the value of in-person collaboration for learning and innovation.
Compensation and Benefits
Employees receive competitive compensation along with short-term incentives. Western Union offers multiple health insurance options, accident and life insurance, and access to development and learning resources.
Spain-specific benefits include:
- 25 days of annual leave plus 14 public holidays
- Comprehensive life and medical insurance for employees and dependents
- Contributory pension plan
- Preventive Care Assistance Program
Commitment to Inclusion
Western Union supports an inclusive workplace that welcomes diverse perspectives. The organization does not discriminate based on personal or demographic factors. Accommodations are available during the recruitment process, in accordance with applicable laws.
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Application Process
Candidates can use the official Western Union careers page to find more details about the application process.
