Title: Customer Service Loyalty Champion II
Organization: Verizon
Location: Florida
Application Deadline: 02 October 2025
Schedule: Full-time, 40 hours per week
Language Requirement: English
Compensation: Incentive-based position with a competitive package and perks
About the Organization
Verizon is a global leader in communications, technology, and innovation. With a strong focus on creating meaningful connections and building digital solutions that move the world forward, Verizon is committed to fostering an inclusive environment where employees can thrive both professionally and personally.
Position Overview
The selected candidate will play a key role in driving business success through operational excellence, customer engagement, and innovative solutions. Verizon seeks professionals who are passionate about growth, adaptability, and contributing to a culture of collaboration.
Key Focus Areas
- Inclusive Digital Ecosystems
Supporting the design and delivery of digital solutions that are accessible, scalable, and impactful across diverse user groups. - Country Office Support & Capacity Building
Assisting local operations and teams with the knowledge, tools, and resources needed to deliver consistent results. - Digital Strategy Implementation
Executing organizational digital strategies in alignment with Verizon’s global vision. - Business Operations
Ensuring smooth operational workflows while adhering to company standards and objectives. - Partnerships & Strategic Communications
Strengthening external and internal partnerships to maximize collaboration and brand visibility. - Digital Product Design & Management
Supporting the lifecycle of digital products from concept to launch, ensuring usability and efficiency. - Organizational Change Management
Facilitating change initiatives that promote adaptability, resilience, and growth across the company.
Candidate Profile
The ideal candidate demonstrates strong problem-solving skills, adaptability, and a commitment to excellence. They should be results-driven, detail-oriented, and thrive in fast-paced environments.
Education Requirements
- Bachelor’s degree in a relevant field or equivalent practical experience.
Preferred Qualifications
- Advanced degree or specialized training in technology, communications, or related disciplines.
- Prior experience working in large-scale, fast-paced organizations.
- Strong interpersonal, analytical, and communication skills.
Compensation & Benefits
Verizon offers a comprehensive benefits and compensation package designed to support both career growth and personal well-being. Benefits include:
- Health and wellness options: medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
- Retirement and savings: matched 401(k) savings plan, stock incentive programs.
- Paid time off: up to 8 company-paid holidays per year, 6 personal days, and up to 15 days of vacation for newly hired employees (with growth over service years).
- Family support: parental leave, adoption assistance, and tuition assistance.
- Additional compensation: premium pay such as overtime, shift differential, holiday pay, and allowances (depending on role).
This is an incentive-based position with the potential to earn more.
Application Instructions
Interested candidates should submit their application, including a resume and cover letter, through Verizon’s official careers portal before the stated deadline.
Additional Information
Verizon is an equal opportunity employer. Qualified applicants are evaluated without regard to veteran status, disability, or other legally protected characteristics.
Contact
For inquiries regarding this position, please contact the Verizon HR team via the careers portal.