- Job ID: R-1083476
- Location: Freehold, New Jersey (Remote with occasional in-person training/meetings)
- Application Deadline: September 25, 2025
- Weekly Hours: 35
- Salary Range (Full-time equivalent): $778.50 – $1,722.50 per week
Position Overview
Verizon is seeking a Commercial Associate Consultant to join its team in Freehold, New Jersey. This role offers an opportunity to work in a dynamic, customer-facing environment where innovation, problem-solving, and relationship-building are key. Candidates will be part of the #VTeamLife, contributing to one of the world’s most reliable networks while enjoying Verizon’s award-winning benefits and compensation package.
Key Responsibilities
The Commercial Associate Consultant will:
- Handle inbound customer calls, assisting with installations, disconnections, and service changes.
- Build customer trust and loyalty through attentive listening and product knowledge.
- Identify needs and recommend Verizon products/services to achieve monthly sales goals.
- Resolve inquiries related to service, billing, rates, adjustments, and policies.
- Ensure service orders are accurate and complete.
- Manage overdue bill collections through effective negotiation.
- Utilize multiple systems and tools while engaging with customers over the phone.
- Work flexible schedules, including evenings, weekends, holidays, and unscheduled shifts.
Candidate Profile
The ideal candidate will be:
- A consultative salesperson motivated by meeting goals and fostering customer relationships.
- Skilled in handling multiple priorities with urgency and professionalism.
- Empathetic, with excellent communication skills to manage sensitive situations.
- Driven to take ownership of customer concerns and provide top-tier service.
Preferred Qualifications
- Associate degree or 2+ years of relevant experience.
- Call center and/or collections experience.
- Proven track record in selling products and services.
- Strong customer service background.
- Clear, precise communication skills.
- Must reside within 75 miles of Freehold, NJ, for the duration of the contract.
Compensation & Benefits
Verizon offers a comprehensive total rewards package, which may include:
- Weekly pay within the range of $778.50 – $1,722.50 (based on full-time schedule, location, and experience).
- Premium pay opportunities such as overtime, shift differential, and holiday pay.
- 401(k) Savings Plan with company match.
- Stock incentive programs.
- Health, dental, and vision coverage.
- Paid time off, adoption assistance, and tuition support.
- Wellness and employee support benefits.
Equal Opportunity Commitment
Verizon is an equal opportunity employer, committed to evaluating all qualified applicants without regard to veteran status, disability, or other legally protected characteristics.
Apply today and join Verizon’s mission to keep people connected to what matters most.
For more information, visit the official Verizon careers portal.
