Go-to-Market Engineer – AI Automation & RevOps

Job Overview

The Go-to-Market Engineer will serve as the technical lead for AI adoption across Hightouch’s go-to-market organization. The role combines automation engineering, operational strategy, systems integration, and user enablement to improve the efficiency of sales, marketing, and customer success teams.

You will continuously evaluate new AI technologies, prototype practical solutions, build reusable workflows, and ensure the organization’s AI systems become increasingly valuable through better context, knowledge management, and integration.

Key Responsibilities

• Review existing sales, marketing, and customer success workflows to identify opportunities for AI-powered automation.
• Design and implement agentic workflows that reduce manual work and improve operational efficiency.
• Develop automation solutions using platforms including Clay, Claude, and Hightouch.
• Build and maintain AI context layers that improve the accuracy and usefulness of AI-powered systems.
• Create and manage Claude skills, knowledge resources, knowledge graphs, and related AI assets.
• Evaluate newly released AI models, platforms, and technologies to identify practical business applications.
• Rapidly prototype new ideas and scale successful solutions across the organization.
• Deliver AI enablement sessions for sales representatives, marketers, and customer success managers.
• Drive long-term adoption of AI workflows through documentation, education, and ongoing support.
• Partner with Revenue Operations and Systems teams to ensure automation integrates cleanly with existing business systems.
• Continuously improve AI workflows based on user feedback and operational performance.

Required Qualifications

• Experience working within Revenue Operations, Go-to-Market Operations, or Solutions Engineering environments.
• Strong understanding of how sales, marketing, and customer success organizations operate.
• Hands-on experience building practical AI solutions and workflow automations.
• Ability to rapidly learn and evaluate emerging AI technologies.
• Experience experimenting with modern AI tools and applying them to business processes.
• Ability to explain complex technical concepts in a way that is accessible to non-technical users.
• Comfort working with APIs, prompts, and connected software platforms.
• Ability to operate successfully in an environment with evolving processes and minimal predefined structure.

Preferred Qualifications

• Experience building enrichment or outreach workflows using Clay.
• Experience creating Claude skills, custom prompts, and agentic workflows.
• Knowledge of knowledge graphs, retrieval-augmented generation (RAG), vector search, or AI context layers.
• Background working at a data platform or developer tools company.
• Experience using Hightouch or composable customer data platforms.
• Experience designing and delivering internal AI training or enablement programs.

Core Technical Skills

• Revenue Operations.
• AI workflow automation.
• Claude AI.
• Clay.
• Agentic AI systems.
• Knowledge graphs.
• Vector search.
• Retrieval-Augmented Generation (RAG).
• API integrations.
• Prompt engineering.

Work Arrangement

• Remote position within the United States.
• Work closely with Revenue Operations, Systems, Sales, Marketing, and Customer Success teams.
• Lead experimentation and implementation of AI-powered operational improvements.
• Operate in a fast-moving environment where continuous learning and rapid iteration are encouraged.

Compensation

The on-target annual earnings range for this position is $130,000 to $180,000.

Eligible employees also receive equity compensation through incentive stock options (ISOs). The company offers early exercise eligibility and a 10-year post-termination exercise window for qualifying equity awards.

About Hightouch

Hightouch develops an AI-powered marketing platform built around a composable customer data platform. The company’s technology enables organizations to activate customer data, automate marketing workflows, and improve campaign performance through AI-assisted decision-making.

Founded in 2019 and headquartered in San Francisco, Hightouch serves enterprise customers across multiple industries and focuses on helping organizations use data and artificial intelligence to accelerate business growth.