Organization: Renault Trucks, part of the Volvo Group
Location: Faversham, Kent, United Kingdom (ME13 9EN)
Position Type: Professional
Job Category: Sales & Services
Travel Requirement: No travel required
Requisition ID: 28996
Shape the Future of Transport
Transport sits at the heart of modern society. Renault Trucks, as part of the Volvo Group, is committed to building efficient, safe, and sustainable transport solutions for the future. By joining the Renault Truck Commercials Network in Faversham, Kent, the successful candidate will contribute to a global mission that combines technical excellence with environmental responsibility.
This opportunity is ideal for a skilled, qualified HGV Technician ready to work with advanced vehicle technologies and collaborate with highly experienced teams. In return, the role offers long-term career growth within an organisation that values innovation, inclusiveness, and professional development.
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Role Overview
Renault Truck Commercials in Faversham is seeking an experienced Level 3 qualified HGV Technician or Level 3 LCV Technician to join its busy and thriving Kent dealership. The successful candidate will play a key role in maintaining high service standards and ensuring customers’ vehicles are returned to the road safely and efficiently.
Working Hours and Pay
- 40 hours per week
- Early Shift: 06:00 – 14:30
- Late Shift: 13:30 – 22:00
- Alternate Saturdays: 06:00 – 12:00
- Additional payments for Saturday mornings, standby, and call-out
- Pay up to £21 per hour, depending on experience.
Key Responsibilities
The HGV Technician will be expected to:
- Carry out all work efficiently while following established Service Process Maps
- Review job requirements and budgets in line with up-front specifications
- Deliver accurate diagnostic outcomes and clearly define repair solutions
- Comply with time recording procedures, ensuring correct use of productivity codes
- Ensure fully specified jobs are passed to the Customer Service Representative for invoicing
- Apply Standard Times effectively during repairs and servicing
Through consistent performance, the technician will directly support customers’ operational efficiency and business continuity.
Technical Knowledge and Experience
The ideal candidate will bring:
- Proven experience as a dealership technician within the commercial vehicle industry
- Strong understanding of VOSA requirements and the MOT testers’ manual
- Knowledge of service process stages relevant to the role
- Solid technical product knowledge
- Awareness of customers’ operating environments and the impact of vehicle downtime
Skills and Competencies
Applicants should demonstrate:
- City and Guilds, NVQ Level 3, or equivalent qualification in Commercial Vehicle Technology (HGV or LCV)
- An organised and methodical approach to daily tasks
- The ability to adapt to varying circumstances to achieve positive outcomes
- Strong technical problem-solving skills with the ability to analyse and resolve issues effectively
- Basic knowledge of Microsoft Outlook
Rewards and Benefits
Renault Trucks recognises and rewards commitment and expertise. The benefits package includes:
- 25 days of annual leave, increasing with service
- Pension scheme
- Healthcare scheme
- Employee discounts across retailers and cinemas
- Cycle to work scheme
- Support in gaining a Class 1 and 2 Licence, where applicable
Renault Truck Commercials is an Equal Opportunities Employer and is committed to creating an inclusive and supportive working environment.
About Renault Trucks and Volvo Group
Renault Trucks is part of the Volvo Group, a global organisation employing nearly 100,000 professionals worldwide. Together, they are united by a culture built on care, empowerment, and collaboration.
Within Renault Trucks, over 10,000 professionals work toward a shared goal of making a positive impact on society through sustainable transport solutions. The organisation values work-life balance, continuous learning, entrepreneurial thinking, and fair recognition for contributions.
By joining this role, the successful candidate becomes part of a forward-thinking team dedicated to leading transformation in the transport industry.
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Application Process
Renault Trucks values data privacy and therefore does not accept applications via mail. Interested candidates are encouraged to apply online through the official careers page of Volvo Group or Renault Trucks.
Applicants are advised to submit their applications promptly to be considered for this opportunity.