What is the job title and location?

Specialist — Apple Retail, United Kingdom. Roles available full-time, part-time, and part-time temporary across Apple retail stores in the UK.

What is the salary or compensation for this role?

Salary is listed as a competitive package and perks where a specific range is not provided. Exact pay depends on store location and contract type.

What are the main responsibilities of a Specialist?

Deliver personalised customer service, identify ownership opportunities, present Apple products and services, educate customers on purchase options, support teammates, and maintain operational accuracy.

What schedule options are available?

Positions may be full-time, part-time, or part-time temporary. Availability to work nights, weekends, and public holidays may be required based on business needs.

What language skills are required?

Proficiency in the local language (spoken and written) is required. Sign language support is acknowledged where applicable.

What qualifications are required?

No specific degree is mandated. Candidates should demonstrate strong customer service skills, reliability, and the ability to learn Apple products and services. Availability to work assigned schedules is essential.

How does Apple Retail approach inclusion?

Apple Retail fosters an inclusive culture where differences are respected. Specialists are expected to contribute to an environment of belonging and demonstrate Apple’s values of diversity.

Are applicants expected to handle confidential information?

Yes. Trusted handling of sensitive or confidential information in line with Apple’s values is part of the role.

What does the interview/selection process involve?

Applicants are assessed for both product knowledge and cultural fit. The process typically includes application submission through Apple’s careers site, possible phone or video screening, and one or more in-store or virtual interviews.

Where can candidates apply and who to contact?

Candidates should apply via Apple’s official careers page for the UK Specialist posting. Contact instructions and further information are available on that listing.

Apple Specialist UK Roles | Competitive Package

About Apple Retail

Apple Retail represents the heartbeat of the brand, where innovation meets human connection. It is a place where customers discover new possibilities through Apple’s technology, while receiving an experience unique to the company’s culture. The retail environment fosters inclusivity, learning, and a shared passion for helping people.

About the Role

As a Specialist, the individual becomes a guide for customers, shaping their journey from curiosity to ownership. The role is centred on creating meaningful customer experiences, building trust, and tailoring recommendations that enrich people’s lives. Whether working full-time, part-time, or temporarily, Specialists embody Apple’s values in every interaction.

Location: Apple Retail Stores, United Kingdom
Schedule: Full-Time, Part-Time, and Part-Time Temporary Opportunities
Application Deadline: Ongoing
Start Date: As per store requirements

Duties/Responsibilities

Deliver personalised customer service by asking the right questions, identifying opportunities, and recommending Apple products and services.
Stay up to date with Apple’s evolving ecosystem, purchase options, and in-store processes.
Support colleagues by sharing product knowledge and assisting in creating ownership opportunities.
Ensure accuracy in daily operations while following Apple’s established guidelines.
Contribute to a respectful, inclusive work environment by demonstrating curiosity and celebrating differences.
Uphold Apple’s values of diversity and integrity in all interactions.

Ideal Candidate

The ideal Specialist is curious, adaptable, and thrives in a dynamic, fast-paced environment. They enjoy working collaboratively, sharing accountability with team members, and creating customer-first experiences that leave lasting impressions.

Essential Requirements

Flexibility to work according to business needs, including evenings, weekends, and public holidays.
Reliability and punctuality in attendance, in accordance with local labour laws and policies.
Proficiency in the local language (spoken and written). Sign language support is also available.

Desired Skills & Experience

Strong understanding of Apple’s product range and services.
Ability to personalise solutions for customers and communicate clearly.
Comfort with multitasking and managing multiple customer interactions simultaneously.
Willingness to learn and grow through feedback, while helping peers succeed.
Commitment to handling sensitive information responsibly and in alignment with Apple’s values.

Why Join Apple Retail?

Specialists are not just sales professionals; they are ambassadors of innovation and inclusivity. Each day offers opportunities to connect with diverse customers, expand product knowledge, and contribute to a team culture where everyone belongs.

Application Process

Interested candidates are encouraged to apply directly through Apple’s careers platform. The selection process ensures fairness, with a focus on both technical skills and cultural fit.

Apply

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