The Hartford is seeking a motivated Licensed Inbound Sales Center Insurance Agent. The role sits within the Personal Lines division and supports customers across the United States. It is a full-time, remote position available in most states. Candidates in Hartford, CT, or San Antonio, TX, follow a hybrid schedule.
About The Hartford
The Hartford, founded in 1810, stands as a respected insurance provider in the United States. It has served as the exclusive Home and Auto Insurance partner for AARP members since 1984. The company promotes a culture built on growth, purpose, and support. Employees join a team that works to create meaningful impact.
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Role Summary
The agent handles inbound sales for Personal Insurance, Auto, and Home products. The position focuses on offering complete insurance solutions, assessing risk, and driving sales with confidence. The agent manages customer questions, addresses objections, and guides clients toward the best coverage.
Primary Responsibilities
- Customer-Focused Sales Delivery
The agent provides insurance solutions for home and auto. They answer inbound calls, evaluate customer needs, and recommend the proper coverage.
- Risk Assessment
The role requires a clear understanding of risk factors. The agent reviews customer details and suggests suitable policies.
- Sales Performance and Conversion
The agent asks for the sale with confidence. They must manage objections and maintain consistent performance within a metric-driven environment.
- Operational Expectations
The agent manages 30 to 40 inbound calls per day. Intense focus and a quiet environment are required due to the customer-facing nature of the work.
Work Structure
The position offers both hybrid and remote schedules. Candidates living near Hartford, CT, or San Antonio, TX, follow a hybrid model with office attendance on Tuesday to Thursday. Those outside these regions work remotely and may be asked to visit an office when required.
Training and Schedule Details
Training begins on April 6, 2026. It runs for 14 weeks and ends around June 26. Time off during training is not available. Training hours follow a Monday-to-Friday schedule from 9:30 AM to 6 PM Eastern.
After training, the schedule shifts to Monday through Friday, 11:30 AM to 8 PM local time. Every other Saturday is included from 9:30 AM to 6 PM Eastern. When a Saturday shift occurs, Wednesday becomes an off day. Schedules remain fixed for the first year to maintain consistency.
Compensation Structure
The hourly rate is 23 dollars, but The Hartford offers additional performance-based rewards, including monthly, quarterly, and annual payouts. Though average monthly incentives exceed $500, however, top earners may exceed $2000. A shift differential of up to 10 per cent may apply after training.
The company provides an annualised base pay range from 42,800 dollars to 64,200 dollars. Moreover, total compensation may include bonuses, long-term incentives, and recognition rewards.
Desired Candidate
Ideal candidates bring at least two years of recent sales experience. They must be comfortable with negotiation, and objection handling is essential. Backgrounds in insurance, retail, or banking are preferred, but Inbound sales experience strengthens a candidate’s profile.
The role requires intense discipline, so the agent must work independently and collaborate with the team when needed. Additionally, a quiet home environment is mandatory, with internet requirements including 100 MB download and 10 MB upload speeds with a hardwired connection.
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Education and Licensing Requirements
Candidates must hold or be able to secure a Personal Lines or Property and Casualty producer license before hiring. They must also maintain all state licenses and close any prior carrier affiliations.
Application Information
The Hartford’s careers portal allows you to apply for this current opening and other latest opportunities.
Additional Notes
The Hartford promotes equal opportunity and supports applicants regardless of gender, race, age, disability, identity, religion, or veteran status.