Website Akamai
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🌟 About This Opportunity
Akamai is hiring an Engagement Manager to help enterprise customers maximize the value of their web performance, cloud, and cybersecurity investments.
This remote opportunity is ideal for professionals with experience in customer success, technical consulting, enterprise program management, and cybersecurity solutions who enjoy building executive relationships, leading strategic initiatives, and helping customers achieve measurable business outcomes.
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🏢 About Akamai
Akamai is a global technology company that helps organizations deliver secure, reliable, and high-performing digital experiences. Its solutions support web performance, cybersecurity, cloud computing, content delivery, and application protection for many of the world’s largest enterprises.
The company works with organizations across financial services, healthcare, retail, media, and technology sectors to strengthen security, improve performance, and accelerate digital transformation initiatives.
💼 About the Role
As an Engagement Manager, you will serve as a trusted advisor to enterprise customers, helping guide strategic projects from planning through successful implementation.
You will work closely with customer stakeholders, technical teams, sales professionals, and solution architects to ensure organizations achieve maximum value from Akamai’s services and technologies.
This role is ideal for professionals who enjoy customer engagement, technical consulting, relationship management, and leading complex enterprise initiatives.
🔧 Key Responsibilities
- Serve as a strategic advisor for enterprise customer accounts
- Manage programs and customer success initiatives
- Build and maintain executive-level customer relationships
- Develop account strategies and project roadmaps
- Guide implementation of web performance and security solutions
- Collaborate with sales and technical teams on customer growth opportunities
- Lead cross-functional project teams and stakeholders
- Monitor project progress and customer outcomes
- Support solution adoption and long-term customer success
- Help identify opportunities for service expansion and optimization
✅ Requirements & Skills
Required Qualifications
- 5+ years of experience in consulting, customer success, program management, or technical account management
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
- Experience managing large enterprise technology projects
- Strong customer-facing and relationship management skills
- Understanding of web technologies, cloud infrastructure, or cybersecurity solutions
- Excellent communication and presentation abilities
- Strong analytical and problem-solving skills
- Ability to work independently within remote teams
- Experience collaborating with technical and business stakeholders
Nice to Have
- Experience working with financial services organizations
- Knowledge of enterprise cybersecurity solutions
- Familiarity with web application performance technologies
- Technical consulting or solutions architecture experience
- SaaS, cloud, or infrastructure services background
🌍 Work Environment & Benefits
✨ Fully remote U.S. work environment
✨ Competitive compensation package
✨ Annual bonus and equity opportunities
✨ Employee Stock Purchase Plan (ESPP)
✨ Comprehensive healthcare benefits
✨ 401(k) retirement savings plan
✨ Paid time off and company holidays
✨ Career development and mentoring programs
✨ Professional learning resources and certifications
✨ Family-friendly and wellness-focused benefits
🔍 Career Insight & Industry Trends
Engagement Managers with expertise in enterprise technology, cybersecurity, cloud infrastructure, and customer success are increasingly valuable as organizations invest in digital transformation and security modernization.
Companies actively seek professionals who can combine technical knowledge, executive communication, strategic planning, and program leadership to drive customer retention, solution adoption, and long-term business growth.
This role aligns well with growing demand for customer-facing leaders in cloud computing, cybersecurity consulting, and enterprise software services.
🎯 Relevant Career Searches
This opportunity may be ideal for candidates searching for:
- Remote Engagement Manager Jobs
- Enterprise Customer Success Careers
- Technical Account Manager Jobs
- Cybersecurity Consulting Careers
- Enterprise Program Manager Roles
- Customer Success Manager Remote Jobs
- Cloud Technology Consulting Careers
- Strategic Account Management Opportunities
📩 How to Apply
Official Application Link:
📌 Important Note
Applications are processed directly through the employer’s official website.
WorkinVirtual does not manage or process applications on behalf of employers.