Organization: Mastercard
Location: Dublin 18, Ireland
Job Type: Full Time
Category: Product Management
Job ID: R-263490
About Mastercard
Mastercard is a global technology company operating at the center of the digital payments ecosystem. The organization powers economies and enables individuals, businesses, and governments across more than 200 countries and territories to participate in a secure, inclusive, and sustainable digital economy. Through advanced technology, trusted networks, strong partnerships, and data-driven innovation, Mastercard delivers products and services that make transactions simple, smart, and accessible for everyone.
Within Mastercard, the Services division plays a critical role in acquiring, engaging, and retaining customers. This function focuses on fraud prevention, credit and risk management, cybersecurity, and improving end-to-end digital payment experiences through value-added solutions.
Role Overview
The Director, Product Management Credit Risk role sits within the Advanced Analytics team and focuses on developing globally scalable credit risk solutions for issuing and small business segments. This position contributes across the full credit lifecycle and supports both retail and commercial clients.
The role reports to the Vice President of Product Management for Small Business Credit Risk. It works closely with regional product teams, data and engineering groups, client services, and broader operational and technology teams. The objective is to deliver differentiated credit risk products by leveraging Mastercard data assets, artificial intelligence capabilities, and near-real-time decisioning platforms.
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Core Focus Areas
Inclusive Digital and Credit Ecosystems
The role supports the development of credit risk solutions that enable fair access to financial products while maintaining strong risk controls. These solutions are designed to benefit consumers and small businesses globally.
Product Strategy and Roadmap Management
The Director leads product roadmap planning by prioritizing features, aligning releases with strategic objectives, and ensuring execution readiness across markets. Budget monitoring and product documentation remain ongoing responsibilities.
Credit Risk Analytics and Innovation
The position focuses on conceptualizing new features and solutions that address evolving credit risk challenges. Market trends, emerging technologies, and competitive dynamics inform product strategy and go-to-market planning.
Cross-Functional Collaboration
Strong collaboration with sales, solutions delivery, legal, regulatory, finance, risk, and service management teams ensures product alignment, compliance, and commercial success.
Partnerships and Stakeholder Engagement
The role requires effective relationship building with internal and external stakeholders. Clear communication of the product vision, roadmap, and value proposition supports customer-facing teams and strengthens client adoption.
Key Responsibilities & Duties
- Own and maintain the global product roadmap with clear prioritization and release planning.
- Translate customer needs into well-defined business and product requirements
- Support product development through close coordination with product owners and engineering teams
- Develop strategic product plans that consider revenue potential, cost structures, and risk factors.
- Analyze market conditions to inform positioning and growth strategies
- Enable sales and client teams through product training, documentation, and roadmap communication
- Contribute to idea generation, validation, and business case development for product enhancements.
- Build strong working relationships across Mastercard functions to ensure seamless execution.
Best Candidate Profile
The ideal candidate demonstrates experience working within multicultural teams and a proven ability to deliver results in complex global environments. Strong communication skills are essential, particularly the ability to articulate product vision and strategy to diverse stakeholders.
The role requires a customer-centric mindset, sound business judgment, and the ability to simplify complex analytical concepts for effective decision making.
Education and Experience Expectations
- Proven background in product management within analytics, risk, or financial services domains
- Strong financial and business acumen aligned with enterprise-level strategic objectives
- Experience contributing to product strategy, roadmap development, and budget planning
- Demonstrated ability to improve processes and drive measurable outcomes proactively
Security and Compliance Responsibilities
All individuals working for or on behalf of Mastercard are expected to adhere to strict information security standards. Responsibilities include safeguarding confidential data, complying with security policies, reporting potential security incidents, and completing all mandatory security training programs.
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Application Process
Interested candidates should apply through Mastercard’s official careers platform. The application process may include virtual interviews depending on location and operational requirements. Candidates should review all eligibility and workplace requirements before applying.
Additional Information
Mastercard remains strongly committed to workplace safety and security. Hiring processes and office access policies may vary by region and are subject to change in line with local regulations and company guidelines.