About the Role

Nokia is seeking an experienced Quality Manager to lead strategic quality initiatives and process improvement efforts across its operations in India. The position calls for a proven professional with 15+ years of experience in quality management and operational excellence, backed by a Six Sigma Black Belt certification. The successful candidate will be instrumental in fostering a culture of continuous improvement and ensuring compliance with global quality standards.

Key Mission & Responsibilities

As a driving force behind Nokia’s commitment to quality, the Quality Manager will:

Oversee and enhance quality assurance programs across multiple teams.
Direct Six Sigma projects aimed at improving process efficiency and reducing defects.
Design and enforce robust quality control systems and standard operating procedures.
Partner with cross-functional departments to identify root causes and execute corrective and preventive measures.
Track, analyze, and report key quality metrics (KPIs) to leadership.
Conduct internal audits to ensure compliance with ISO standards and regulatory frameworks.
Mentor and train teams in Lean, Kaizen, TQM, and other quality frameworks.
Promote a culture of continuous improvement within the organization.

Ideal Candidate Profile

A strong contender for this position will demonstrate:

A Graduate or Postgraduate degree in Engineering with at least 15 years of relevant experience.
Deep knowledge of Lean, Kaizen, TQM, and ISO standards.
A successful record of leading measurable Six Sigma projects.
Strong analytical and decision-making abilities.
Excellent communication and stakeholder management skills.
Experience within the telecom, manufacturing, or technology sectors.
Mastery of quality tools like DMAIC, FMEA, SPC, Pareto Analysis, and Fishbone Diagrams.

Preferred Experience:

Certified Six Sigma Black Belt (mandatory).
Exposure to multi-site or global operations.
Familiarity with digital quality tools and platforms.

What Nokia Offers

Nokia provides a supportive, inclusive, and empowering workplace that values innovation and collaboration. Benefits include:

Flexible and hybrid working options.
Generous parental leave (minimum 90 days maternity/paternity) with flexible return options.
Life insurance and well-being programs for mental and physical health.
Access to Nokia Employee Resource Groups (NERGs) for community and support.
Mentorship programs and personalized growth opportunities.
A learning-first environment promoting both personal and professional development.

About Nokia

Nokia is a global leader in mobile, fixed, and cloud network technologies, shaping the digital future and connecting the world sustainably and inclusively. With a presence in over 100 countries, the company’s mission is to create technology that helps the world act together.

Recognized as one of the World’s Most Ethical Companies and featured in the Bloomberg Gender-Equality Index, Nokia champions diversity, equity, and respect for all. Employment decisions are made without regard to race, religion, gender identity, disability, or other protected characteristics.

Position Details

Location: No. 23, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130, India
Job Category: Customer Services
Schedule: Full-time
Degree Level: Bachelor’s degree or higher
Role Type: Individual Contributor
Job Identification: 25709

Join Nokia

Those ready to lead transformative quality initiatives and drive operational excellence are encouraged to apply today. Nokia offers a platform where innovation, collaboration, and inclusion thrive. For more details, visit the Nokia official careers portal.

Apply

Apply now and be part of a company that empowers you to succeed.