Sydney, Australia – August 2025 – In today’s digital-first world, data centres are the backbone of cloud computing, AI, and enterprise IT infrastructure. NEXTDC, Australia’s premier ASX 100-listed technology company, is at the forefront of this revolution, designing and operating cutting-edge, sustainable data centres across Australia and Asia.
If you’re a Customer Success Manager (CSM) with a passion for driving customer success in high-tech environments, NEXTDC is looking for you! This full-time role in Sydney offers a chance to work with global hyperscale clients, manage mission-critical projects, and be part of a dynamic, fast-growing company.
Why Join NEXTDC as a Customer Success Manager?
1. Lead Customer Success in a High-Growth Tech Company
As a Customer Success Manager, you’ll be the primary point of contact for NEXTDC’s clients, ensuring seamless onboarding, solution delivery, and long-term satisfaction. Your role will involve:
- Managing key stakeholders (customers, internal teams, vendors)
- Overseeing complex projects from design to deployment
- Driving customer adoption and renewals through strategic engagement
- Delivering performance reports and leading service review meetings
2. Work with Industry-Leading Technology
NEXTDC’s data centres are AI-ready, cloud-optimised, and built for sustainability. You’ll collaborate with top-tier clients in cloud computing, AI, and enterprise IT, ensuring their infrastructure needs are met with world-class solutions.
3. Career Growth & Exceptional Benefits
- Gifted share options – Be a part of NEXTDC’s success
- Hybrid work model – Flexibility to work remotely and on-site
- Professional development – Continuous learning in a fast-evolving industry
- Wellbeing programs – Mental health support, volunteer days, and more
Who Should Apply?
NEXTDC is seeking a highly motivated CSM with:
✔ 5+ years in service delivery, project management, or customer-facing roles
✔ Strong stakeholder management & communication skills
✔ Experience in data centres (preferred but not mandatory)
✔ A degree in IT, Business, or related fields (or equivalent experience)
How to Apply
Ready to take the next step in your career? Apply now to become a Customer Success Manager at NEXTDC and help shape the future of digital infrastructure.
📍 Location: Sydney, Australia
📅 Job Type: Full-time
To view more open positions kindly visit NEXTDC Career Page.
Why NEXTDC is the Best Place to Grow Your Career
- ASX 100-listed – Stability and growth in a leading tech firm
- 17 data centres across Australia & expanding internationally
- Inclusive culture – Diversity and innovation at its core
- Cutting-edge projects – Work with AI, cloud, and hyperscale clients
Don’t miss this opportunity! Join NEXTDC and be part of the digital revolution.
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