Developer Advocate – Service Management

About the Opportunity

Datadog is hiring a Developer Advocate – Service Management to help SRE, DevOps, engineering, and operations communities improve how they respond to incidents, manage on-call workflows, and automate operational work.

This is a remote U.S. opportunity currently listed for candidates in California and New York. The role combines hands-on engineering experience with technical advocacy, developer education, content creation, demonstrations, community engagement, and product feedback.

What You’ll Do

• Serve as a subject-matter expert for service management topics including incident response, on-call operations, internal developer platforms, work management, workflow automation, Agent Builder, and operational automation.
• Create technical content through formats such as demos, conference talks, blog posts, documentation, webinars, open-source work, and research reports.
• Partner with product and engineering teams to build compelling demonstrations.
• Coach internal engineering teams on technical communication and presentation.
• Engage with open-source and practitioner communities around DevOps, SRE, observability, monitoring, and security.
• Help develop integrations and communicate relevant technical practices to the market.
• Contribute product feedback through bug reports, enhancement ideas, documentation, or code.

Required Experience

Datadog is looking for approximately five or more years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer, or Software Developer, including hands-on experience responding to incidents, participating in on-call operations, and running production systems in complex IT environments.

Candidates should understand core service-management practices such as incident response, on-call, post-incident reviews, and service-level objectives.

Technical Background

Relevant tooling may include Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or comparable service-management and incident-response technologies.

Candidates should also be comfortable with at least one scripting or programming language such as Node.js, Python, Go, or Bash and should understand APIs, cloud infrastructure, and container-based environments.

Developer Advocacy and Storytelling

The role also calls for approximately two or more years of experience sharing technical knowledge through activities such as writing, conference speaking, workshops, live streaming, recorded video, open-source contributions, or community events.

Applicants should have publicly available examples of their technical communication, such as articles, blog posts, demonstrations, or presentation recordings.

Preferred Background

Hands-on experience with IT service-management platforms such as ServiceNow or Jira Service Management is a plus.

Active participation in SRE, DevOps, or incident-response communities is also beneficial.

Remote Work

This opening is currently listed by Datadog as remote in California and New York, United States. WorkinVirtual should preserve those state restrictions and should not present the role as nationwide U.S. remote.

Compensation

Datadog lists an estimated annual salary range of $136,000 to $170,000 USD for this role.

The employer also states that the compensation package may include equity and variable compensation. Those components are separate from the published salary range.

About Datadog

Datadog provides an observability and security platform for monitoring applications, infrastructure, data, models, and other technology systems.

Candidates applying through WorkinVirtual will be directed to Datadog’s official careers page. WorkinVirtual is not the employer and does not accept applications for this opportunity.