Website Consensys
Building the era of Decentralized Finance
Join a leading Web3 company and shape the future of decentralized finance experiences used by millions worldwide. This role is ideal for senior UX researchers who excel at turning complex user data into actionable product strategy.
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About the Company
Consensys is a global leader in blockchain technology and Web3 innovation, founded by Ethereum co-founder Joseph Lubin. The company develops widely used platforms such as MetaMask, Infura, and Linea, helping developers and users build and interact with decentralized applications.
Its flagship product, MetaMask, is one of the world’s most popular crypto wallets, enabling secure access to decentralized finance and digital assets.
About the Role
As a Staff UX Researcher on the MetaMask team, you will lead end-to-end research initiatives across complex product areas including trading, finance, and emerging Web3 use cases. You will generate high-impact insights that guide product decisions and reduce risk in a fast-moving environment.
This is a senior individual contributor role with significant influence on product strategy and user experience.
Key Responsibilities
End-to-End UX Research
- Design and execute mixed-method research (qualitative and quantitative)
- Conduct interviews, usability testing, surveys, and concept validation
- Deliver actionable insights aligned with product milestones
Product Strategy & Decision Support
- Partner with product, design, and engineering teams to define research goals
- Translate complex data into clear recommendations for product direction
- Identify risks, trade-offs, and opportunities based on user behavior
Cross-Functional Collaboration
- Work across multiple product teams to identify shared user needs
- Collaborate with marketing, analytics, and leadership teams
- Influence product roadmaps through user-centered insights
Research Operations & Enablement
- Establish scalable research processes and best practices
- Support continuous discovery programs across teams
- Mentor designers and stakeholders in conducting their own research
Requirements / Skills
- 7+ years of UX research experience, including senior or staff-level roles
- Strong expertise in mixed-methods research (qualitative + quantitative)
- Proven experience influencing product strategy and leadership decisions
- Ability to synthesize complex data into clear, actionable insights
- Excellent communication and storytelling skills
- Experience collaborating with cross-functional teams
Preferred Qualifications
- Experience in fintech, trading platforms, or complex product ecosystems
- Familiarity with Web3, blockchain, or crypto applications
- Experience mentoring researchers or enabling research practices
- Background in continuous discovery or large-scale product research
Work Environment / Benefits
- Fully remote role (global opportunities available)
- Competitive salary ($146,000 – $218,000 for US-based candidates)
- Equity and performance-based incentives
- Flexible, remote-first work culture
- Opportunity to work on cutting-edge Web3 technologies
- Career growth in a fast-evolving industry
- Inclusive, collaborative, and innovation-driven environment
How to Apply
Apply directly through the official job page:
https://consensys.io/open-roles/7660360
Note: Applications are handled on the employer’s official website. WorkinVirtual is not responsible for the hiring process.