Des Moines, IA – May 14, 2025 – The Administrative Office of the U.S. Courts is seeking an IT Systems Support Specialist to join its dynamic team in the Southern District of Iowa. This role offers a competitive salary range of 54,276–54,276–97,683, depending on experience and location (Des Moines or Davenport).
Job Overview
The selected candidate will work with a collaborative IT team, supporting courtroom technology, IT security, user assistance, and innovative projects for the federal judiciary. Responsibilities include:
✔ Providing technical support to judges, staff, and probation officers
✔ Managing servers, backups, and disaster recovery
✔ Administering Active Directory, user accounts, and security policies
✔ Troubleshooting audio/video systems in courtrooms
✔ Ensuring IT security compliance and system performance
Qualifications & Benefits
- High school diploma required (Associate degree in Computer Science preferred)
- 1+ year of IT support experience (networking, troubleshooting, security)
- Strong problem-solving & communication skills
✅ Federal benefits include:
- Paid holidays, vacation, and sick leave
- Retirement plans (FERS)
- Health & life insurance options
- Thrift Savings Plan (TSP) & flexible benefits
How to Apply
📅 Open until filled – Submit resume & AO78 form (via US Courts website) as a single PDF to: applications@iasd.uscourts.gov
📞 Questions? Contact Mindi Shepherd, HR Manager – (515) 284-6392
📍 Locations: Des Moines or Davenport, IA (some travel required)
This is a federal at-will position. U.S. citizenship or work authorization required. Background checks apply.
To view more open positions kindly visit Administrative Office of the U.S. Courts Career Page.
Why This Role Matters
This position is critical to maintaining the efficiency and security of federal court operations. If you’re an IT professional looking for a stable, rewarding career with federal benefits, this could be your next opportunity!