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Find Remote CandidatesJade Suaybaguio
Customer Service QA Manager | CS Head Trainer | Troubleshooting Team Lead
Hiring Intent
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Hiring Decision Summary
Customer Service QA Manager | CS Head Trainer | Troubleshooting Team Lead • Philippines • Immediately available • Open to any Time Zone
Candidate Strengths
- Strong remote readiness profile
- Clear skill set for faster screening
- Availability is clearly stated
- Timezone information is available
- Remote work tools are listed
- Candidate has added a personal overview
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Candidate Overview
I have a total of 12 years of solid experience in customer support via phone, email, and chat for different products and services, almost 3 years in telemarketing, and almost 2 years in data entry. Throughout my experiences, I have gained 9 years of experience in leading teams, 3 years as a head trainer, and 2 years in quality assurance. I have also worked for a recruitment agency that hires individuals internationally.I have been familiar with and have used: Slack, Shopify, Google Docs, Google Sheets, MS Office, Amazon Seller Central, and different CRMs (such as Zendesk, Gorgias, Live Chat, Salesforce, RCRM, and Vicidial).I am a team player, can multitask, and have a passion for learning additional skills, as I always believe that learning is a lifelong process.
Remote Readiness Score™
Remote Work Details
Remote Work Setup
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https://workinvirtual.com/candidate/jade-suaybaguio-customer-service-quality-assurance-manager-109055/
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