Sydney/Melbourne, Australia – Telstra, a leading force in Australian telecommunications, is seeking an experienced and driven Marketing & Events Team Manager to spearhead their Customer Insights Centre (CIC) team. This fixed-term position (12 months) presents a unique opportunity for an event management professional to make a significant impact within an iconic organization that prioritizes innovation, employee well-being, and a connected future.
About the Role:
The successful candidate will be responsible for leading the CIC team in delivering exceptional customer experiences through strategically planned and flawlessly executed events. This involves:
- Strategic Leadership: Developing and implementing the CIC team strategy and value proposition, ensuring alignment with Telstra’s overarching business objectives.
- End-to-End Event Management: Overseeing the planning, execution, and post-event analysis of all CIC events, guaranteeing seamless operations and impactful customer experiences.
- Stakeholder Collaboration: Fostering strong relationships with internal teams across Sales, Solutions, Communications, and Marketing to drive customer advocacy and achieve business outcomes.
- Operational Excellence: Maintaining a keen focus on operational efficiency, resolving any on-site issues, and ensuring compliance with health and safety regulations.
- Continuous Improvement: Proactively seeking stakeholder feedback, identifying areas for enhancement, and implementing measures to optimize event experiences.
Candidate Profile:
Telstra is seeking individuals with:
- Proven Event Management Expertise: A strong track record in event planning and execution is essential.
- Demonstrated Leadership Skills: The ability to inspire, motivate, and guide a high-performing team.
- Influencing and Negotiation Skills: Effectively influencing stakeholders and driving desired outcomes.
- Strategic Thinking and Planning: Developing long-term plans aligned with organizational goals.
- Excellent Stakeholder Management: Building and maintaining strong relationships with key internal and external stakeholders.
Telstra’s Employee Value Proposition:
- Competitive Remuneration: Performance-related pay structure rewarding achievement and contribution.
- Professional Development: Access to a vast library of learning programs to support career growth.
- Global Opportunities: Potential for international exposure within Telstra’s global network.
- Generous Benefits: Including purchased annual leave, an additional Telstra day off, and discounts on Telstra products and services.
- Comprehensive Toolkit: Provision of a laptop, mobile phone, and a fully paid mobile plan.
How to Apply:
Interested candidates are encouraged to submit their application, to view more open position kindly visit official Telstra careers portal before February 7, 2025.
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