Allegro.eu Seeks Senior UX Design Manager to Drive Customer-Centric Innovation in Warsaw
Warsaw, Poland – Allegro.eu, a leading e-commerce platform in Europe, is seeking a dynamic and experienced Senior Manager UX Design to join its team in Warsaw. This pivotal role offers a unique opportunity to shape the future of online shopping by driving customer-centric innovation and aligning design with strategic business goals.
Elevate User Experience and Lead a Talented Team
As Senior Manager UX Design, you will play a crucial role in ensuring that Allegro remains at the forefront of customer and merchant satisfaction. Your responsibilities will include:
- Strategic Vision: Translating Allegro’s overall strategy into delightful product experiences.
- KPI Development: Setting and monitoring customer/merchant experience KPIs, including relational NPS and C-index.
- Innovation: Identifying and capitalizing on market trends and research insights to drive innovation.
- Team Leadership: Managing a mid-sized team of design leaders and specialists, ensuring the effective execution of the experience vision.
- Research and Analysis: Overseeing qualitative and quantitative research to inform product decisions.
- Prioritization: Structuring team capabilities to solve complex problems and prioritize efforts.
What Allegro Offers:
- Hybrid Work Model: Enjoy the flexibility of a hybrid work environment.
- Comprehensive Benefits: A wide selection of fringe benefits, including medical, sports, and lunch packages, as well as insurance and purchase vouchers.
- Professional Development: English classes, a training budget, and access to the MindUp internal educational platform.
- Collaborative Environment: Work alongside top-class specialists and experts.
- Modern Workspace: Well-located offices with fully equipped kitchens, bicycle parking, and ergonomic workstations.
Who Allegro Is Looking For:
The ideal candidate will possess:
- Extensive experience in qualitative and quantitative research methods.
- Ability to translate research insights into actionable recommendations.
- Strong strategic thinking and analytical skills.
- Proven ability to lead and mentor a design team.
- Excellent communication and presentation skills (Polish & English min C1).
- A “doer” mentality with a proactive approach.
Why Join Allegro?
- Customer-First Approach: Directly impact customer satisfaction by aligning design with business objectives.
- Innovation Leadership: Elevate Allegro’s user experience through data-driven innovation.
- Expert Collaboration: Work alongside industry-leading professionals.
- Impactful Decisions: Shape the future of one of Europe’s leading e-commerce platforms.
Allegro’s platform handles over 30 million searches daily, providing a dynamic and challenging environment for design professionals. This is a fantastic opportunity to join a team passionate about building customer engagement and cutting-edge technology.
How to Apply:
Interested candidates are encouraged to visit the Allegro.eu careers page to learn more and apply for the Senior Manager UX Design position.