Website Reveleer
Fulfilling the promise of value-based healthcare
Reveleer is hiring a Customer Success Manager to lead client relationships, drive adoption, and ensure successful delivery of healthcare technology solutions. This role is ideal for professionals with experience in healthcare SaaS and customer management.
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About the Company
Reveleer is a healthcare technology platform focused on value-based care solutions. Its AI-powered system helps providers and health plans improve clinical outcomes, streamline workflows, and optimize performance through data-driven insights.
About the Role
As a Customer Success Manager, you will manage end-to-end client relationships, ensuring successful onboarding, adoption, and long-term retention. You will work closely with customers to align platform capabilities with their business goals and deliver measurable outcomes.
This role requires strong project management, communication, and problem-solving skills, along with experience in healthcare systems and data workflows.
Key Responsibilities
- Serve as the primary point of contact for customer accounts
- Manage onboarding, implementation, and ongoing client engagement
- Lead project planning, tracking, and issue resolution
- Identify and mitigate risks to ensure successful outcomes
- Collaborate with product, engineering, and analytics teams
- Analyze customer data to identify trends and opportunities
- Conduct regular business reviews and renewal discussions
- Provide strategic guidance and best practices to clients
- Track and document customer feedback and improvement opportunities
- Escalate critical issues and advocate for customer needs
Requirements / Skills
- Bachelor’s degree or equivalent experience
- 5+ years of experience in customer success, consulting, or project management
- Experience working in healthcare or value-based care environments
- Knowledge of risk adjustment models and healthcare data processes
- Strong communication and presentation skills
- Experience with CRM and project management tools (e.g., Jira, HubSpot)
- Ability to manage multiple priorities and stakeholders
- Strong analytical and problem-solving skills
Work Environment / Benefits
- Fully remote role within the United States
- Competitive salary ($100K–$125K)
- Medical, dental, and vision coverage
- 401(k) with company match
- Generous paid time off
- Opportunity to work in a fast-growing healthcare technology company
- Collaborative and mission-driven work environment
How to Apply
Apply directly through the official company page:
https://reveleer.breezy.hr/p/443906e7241c-customer-success-manager
Note
Applications are handled directly on the employer’s website. We do not process applications on WorkinVirtual.