Organization: First Abu Dhabi Bank (FAB)
Location: Abu Dhabi, United Arab Emirates
Schedule: Full-time
About the Organization
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and among the world’s safest financial institutions. The bank provides a wide range of personal, corporate, and private banking services, including Islamic banking, investments, loans, mortgages, and trade finance solutions. FAB emphasizes innovation, excellence, and global expertise to deliver superior financial services to its clients.
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Role Overview
The Specialist, Trade Finance Operations, is responsible for processing all Trade Finance products—both funded and unfunded—within the Trade Middle Office. The role ensures high-quality, timely, and cost-efficient delivery while adhering to stringent risk management, compliance, and regulatory standards. The position primarily supports transactions originating from various banking groups, including Corporate & Institutional Banking, Consumer Banking, and Islamic Banking.
Primary Responsibilities
Operational Excellence
- Execute Trade Finance transactions accurately and on time, ensuring adherence to bank policies, SOPs, and regulatory guidelines.
- Pre-process trade transactions and interact with internal and external stakeholders to resolve queries and provide technical guidance.
- Maintain high operational standards to minimize risk and prevent errors, unauthorized breaches, or income leakage.
- Support multi-desk operations and assist supervisors in business continuity planning, reconciliations, reporting, and correspondence.
Process Improvement & Reporting
- Identify opportunities for continuous improvement to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Assist in preparing reports, statistical data, and performance MIS for internal and external stakeholders.
- Support testing, training, and implementation of product-related enhancements.
Compliance & Risk Management
- Ensure full compliance with ICC Rules, local laws, and internal SOPs for all trade transactions.
- Escalate unusual or suspicious transactions to a higher authority promptly.
- Maintain safe custody of records and support regulatory audits with zero critical findings.
Performance Metrics
- Achieve zero operational loss and maintain error-free processing.
- Target zero complaints and at least 98% adherence to SLA/TAT standards.
- Deliver a minimum 90% satisfaction score in internal customer surveys.
- Implement successful process improvement initiatives as approved by management.
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Desired Candidate Profile
Minimum Qualifications
- Bachelor’s degree in any discipline.
- Strong understanding of ICC Rules, trade documentation, shipping terms, and banking procedures.
Experience & Skills
- 5–6 years of experience in Trade Finance operations with hands-on exposure to all trade products.
- Expertise in core banking solutions and proficiency in MS Office and analytical tools.
- Strong communication, presentation, and analytical skills.
- Professional certification in Trade Finance is preferred.
Application Details
Interested in applying at FAB? You can visit the official careers page for more details.
Why Join FAB
FAB fosters a performance-driven culture where employees are empowered to innovate, grow, and deliver top-tier financial solutions. Career development is supported through training, learning initiatives, and structured plans for recruitment and progression, especially for Emirati talent. FAB’s core values prioritize customers, integrity, collaboration, and continuous improvement. Employees are encouraged to share ideas, challenge processes, and contribute to a world-class banking environment.
