Organization: Target
Location: Minneapolis, MN (Remote Eligible)
Employment Type: Full-time
Compensation: $87,000 – $156,000 USD annually + competitive benefits
Application Deadline: October 10, 2025
Start Date: As per organizational requirements
Schedule: Full-time, flexible (Remote/Hybrid options available)
Language Requirement: Strong English communication skills
About the Organization
Target, a Fortune 50 company with over 400,000 team members worldwide, stands as one of America’s most iconic retailers. Dedicated to helping families discover the joy of everyday life, Target emphasizes community care, team growth, and purposeful collaboration. As a company that invests deeply in its people, Target ensures both professional and personal well-being through growth opportunities and comprehensive benefits.
Role Overview
The position of Product Ops Manager – Measurement represents an evolved role in the domain of product operations. It is not limited to traditional ProductOps but places strong emphasis on frontline support, intelligent operations powered by AI, and user experience advocacy. The individual in this role will serve as a vital link between Product, Engineering, Support, and Clients, ensuring systems run efficiently and that users—internal and external—receive seamless, timely, and impactful support.
Key Responsibilities
1. Product Systems Administration
Oversee system access, configurations, and troubleshooting. Utilize AI to monitor anomalies, suggest process optimizations, and drive automation.
2. Frontline Support (L1 & L2)
Provide immediate support to internal users and clients by triaging technical issues and collaborating with Engineering and Product teams. Intelligent ticket routing and AI-driven sentiment analysis will be central to this function.
3. Knowledge Management
Ensure all documentation is up-to-date, accurate, and accessible. Employ AI to generate, translate, and validate knowledge resources for global audiences.
4. Stakeholder & Client Enablement
Facilitate onboarding, training, and communication around product capabilities. Drive adoption through AI-powered personalized onboarding experiences.
5. User Experience Advocacy
Act as the voice of users throughout the product lifecycle. Use AI insights to determine friction points, ensure smooth rollouts, and push for proactive improvements.
Candidate Profile
Education & Experience
- Bachelor’s degree required
- 3–5 years of experience in technical support teams
- Strong communication skills with the ability to translate technical issues for business-facing teams
Preferred Skills
- Background in data analysis
- Project management experience
- Exposure to media effectiveness and cross-functional collaboration
Compensation & Benefits
The role offers a competitive salary between $87,000 – $156,000 USD annually, with pay varying based on experience, location, and qualifications. Benefits include:
- Comprehensive health coverage (medical, dental, vision, life insurance)
- 401(k) plan
- Employee discounts
- Paid sick leave, vacation, and national holidays
- Disability coverage (short-term & long-term)
- Professional growth and well-being programs
Application Process
Interested candidates are invited to apply by October 10, 2025. Applications should be submitted through Target’s careers portal.
For accessibility needs during the application or interview process, applicants may contact candidate.accommodations@HRHelp.Target.com. For more details, visit the Target official careers portal.
