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Official source last checked October 6, 2026.Remote — United States
Veeva Systems
Posted October 6, 2026 · Official source checked October 6, 2026
- Eligible locations
- Not disclosed
- Required time zone
- Not disclosed
- Employment type
- Full-time
- Experience
- Not disclosed
- Compensation
- USD 35,000–65,000 per year
- Work authorization
- Not disclosed
- Travel
- Not disclosed
- Training
- Not disclosed
- Application
- Company application site
- Listing closes
- October 27, 2026
About the Opportunity
Veeva Systems is hiring a Technical Customer Service Associate to support users of its life sciences software products and help customers resolve application-related questions and issues.
This is a U.S.-based remote opportunity under Veeva’s Work Anywhere model. Employees may work from home or in the office, while remaining available during predictable core collaboration hours.
What You’ll Do
- Advise customers on best practices when using Veeva applications.
- Identify and resolve issues associated with Veeva software.
- Build professional relationships with application users.
- Provide feedback and recommendations that may improve client service and product development.
- Maintain high standards of customer service, quality, and professionalism.
- Maintain accurate records of customer interactions across email, telephone, and chat.
Required Experience
Candidates need at least one year of relevant experience in a technical customer-support role or related technical field.
The role also requires strong communication, organization, and time-management skills, together with a professional telephone manner and the ability to understand customer requirements quickly and explain possible solutions clearly.
Technical and Office Skills
Candidates should be comfortable using standard office tools including Microsoft Word, Excel, and PowerPoint.
Strong written and verbal communication skills are required.
Preferred Background
Additional useful experience includes Spanish-language proficiency, previous work supporting clinical research facilities, or prior experience with Veeva Vault.
Remote Work
This role is available remotely within the United States under Veeva’s Work Anywhere model.
Veeva notes that Work Anywhere does not mean work at any time: employees are expected to be available during predictable core hours for meetings and collaboration.
Compensation
The published base salary range for this position is $35,000 to $65,000 USD per year.
Actual compensation may vary based on experience and location. The role may also be eligible for additional compensation such as a variable bonus or stock bonus.
About Veeva Systems
Veeva Systems provides cloud software for the life sciences industry, supporting areas such as clinical, regulatory, quality, safety, and commercial operations.
Candidates applying through WorkinVirtual will be directed to Veeva’s official careers page. WorkinVirtual is not the employer and does not accept applications for this opportunity.
Veeva Systems
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