Remote Travel Coordinator

Company: Cranky Concierge

Location: Remote — United States

Job Type: Full-Time

Also See: Amazon Careers for Virtual Assistant Job Seekers

About the Company

Cranky Concierge provides travel support services for clients who need help planning trips, managing travel details, and resolving travel-related issues. The company focuses on clear communication, organized planning, and dependable customer service.

About the Role

Cranky Concierge is hiring a Remote Travel Coordinator to support client communication, trip setup, onboarding, and day-to-day administrative tasks. This work from home position is ideal for someone who enjoys staying organized, helping customers, and keeping important details moving smoothly.

The standard schedule is Monday through Friday, 10:00 AM to 7:00 PM Eastern Time. Candidates must be legally authorized to work in the United States.

Key Responsibilities

• Respond to inbound emails and phone calls professionally and on time.
• Serve as the first point of contact for new and existing clients.
• Set up new trip requests for the travel planning team.
• Explain available services and pricing to clients.
• Support administrative tasks such as refunds, compensation claims, and travel documentation.
• Assist with travel-related tasks such as insurance quotes, seat assignments, and ticketing when needed.
• Keep client information organized and routed to the right team members.
• Maintain calm, clear communication during busy or stressful situations.

Required Qualifications

• Native-level written and spoken English.
• Strong attention to detail and accuracy.
• Ability to stay organized while managing multiple client requests.
• Comfortable handling phone and email communication.
• Calm, professional approach when assisting stressed customers.
• Reliable computer, smartphone, high-speed internet, and quiet workspace.
• Legal authorization to work in the United States without sponsorship.
• Ability to pass a background check due to sensitive client information.

Preferred Qualifications

• Previous experience in travel coordination, customer support, administration, hospitality, or virtual assistant work.
• Familiarity with travel planning, airline processes, refunds, or ticketing tasks.
• Experience working remotely in a structured schedule.

Benefits

• Starting pay from $17 per hour, depending on skills and experience.
• 15 days of paid time off per year.
• Paid U.S. federal holidays.
• Health insurance.
• 3% retirement match.
• Monthly phone and internet stipend.
• Travel industry discounts after six months of employment.
• Two company gatherings each year.

Who Should Apply?

This remote opportunity is a good fit for organized professionals who enjoy customer communication, travel details, administrative support, and problem-solving. If you can stay calm under pressure, communicate clearly, and manage important client information carefully, this role may be a strong match.

Career Growth Opportunities

This role may support future paths such as:

• Senior Travel Coordinator
• Travel Planner
• Customer Experience Specialist
• Travel Operations Specialist
• Client Services Manager
• Operations Coordinator

Helpful Career Tool

Remote Job Match Score

Use this tool to compare your customer service, organization, communication, and remote work readiness with the requirements of this travel coordinator position.

How to Apply

Apply Here:

https://crankyconcierge.com/hiring/coordinator

Disclaimer

This job listing has been professionally rewritten for informational purposes to help remote job seekers discover career opportunities. Applications must be submitted directly through the employer’s official careers website. WorkinVirtual is not involved in the recruitment or hiring process.