Client Relationship Management Specialist | SaaS| Driving Client Satisfaction & Loyalty | Empowering Teams Through Exceptional Service”
ZWGMT +25 years experience4 years remote
Professional summary
Customer Success Manager with 3+ years in SaaS and healthcare revenue cycle operations; reduced churn and improved collection rates through process automation and team training. Skilled in onboarding, retention strategies, CRM (HubSpot), and cross-selling to drive ARR growth
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