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Sidiqat U.

Customer support | VA

Helping Brands Stay Responsive: VA | Social Media Management | Video Editing | Customer Support

NGWAT6 years experience3 years remote

Professional summary

I have 2+ years experience working remotely as a Virtual Assistant, Social Media Manager, Video Editor, and Customer Service / Chat Support specialist.

Background: I currently manage Outcess - handling customer enquiries via Instagram DMs, comments and WhatsApp, coordinating daily tasks, scheduling content, and editing videos for social media. I also provide virtual assistant support including inbox management, task follow-ups, and updating group channels.

Strengths: Fast response time, clear professional communication, strong organization, adaptable to different tools, and ability to keep accurate records while managing multiple chats/tasks.

Type of remote work I do: Virtual assistance, social media management and community engagement, video editing for Reels/TikTok/YouTube, and customer service/chat support - all fully remote with reliable internet and power backup in Lagos (WAT, GMT+1).

Core skills

Administrativecustomer servicecommunicationgraphics designvideo editingsocial media managementwriting

Work preferences

Employment
Fulltime
Languages
English, Yoruba, Ebira
Schedule
Discuss with candidate
Available
2026-10-26

Evidence and work samples

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