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Shanelle R.

Achieve great customer service

Customer service representative

United StatesCentral time Zone6 years experience3 years remote

Professional summary

The professional background i have is I have worked for Thomas L Cardellas and at that job I was selling fiber optic services and movie bundles. I worked for Maximus which was for Iowa Medicaid. Helping customers get their questions answered about their medicaid. I have also worked for a shipping company called YRC Freight. There i was answering phone calls about tracking packages and then I changed to doing emails and chats about the same thing. Maximus and YRC had opportunities for remote work and thats when I learned how to do the remote work from home.

Core skills

MicrosoftFast typingcan navigate multiple screens at once. Strong communicationI focus on the task at hand before moving on to the nextStrong attention to detail.

Work preferences

Employment
Full time, remote
Languages
English
Schedule
8am to 5pm central time
Available
2026-11-16
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