Remote Customer Service Representative | Inbound, Email & Chat Support | Ticket Resolution & Customer Satisfaction
NigeriaWAT(GMT+1)4 years experience0 years remote
Professional summary
Experienced Customer Service Representative with over 3 years of experience delivering excellent customer support in fast-paced environments. Skilled in handling customer inquiries, resolving complaints efficiently, and maintaining high levels of customer satisfaction. Proficient in CRM tools, call handling, and meeting key performance metrics such as CSAT, AHT, and FCR. A proactive team player committed to delivering results and enhancing customer experience.
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