Find Rewarding Opportunities Remote talent / Customer Service Representative, Appointment Setter Q
Remote Work Passport Queeneth Agu Customer Service Representative, Appointment Setter Customer Service Rep & Appointment Setter | 10 Yrs CS | GTBank | CRM | Live Chat | Email | Calendar Management | 60+ WPM | ET-Ready Remote Worldwide
NG UTC+1 10 years experience 0 years remote
Professional summary ET-ready Customer Service Representative & Appointment Setter with 10 years customer-facing experience (6+ years GTBank). Proven 95%+ CSAT, 99.9% documentation accuracy, handling 100+ daily chat/email/phone interactions. Skilled in CRM/ticketing, appointment scheduling, calendar management, lead qualification, de-escalation, and maintaining accurate records. Verified remote setup: 16GB RAM, 512GB SSD, i5 11th Gen, 44Mbps, quiet office, power backup. Available 40+ hrs/week, legally remote from Nigeria, Worldwide eligible, available immediately.
Core skills Customer Service Appointment Setting CRM Ticketing Live Chat Support Email Support Calendar Management Lead Qualification Documentation Accuracy Escalation Management 60+ WPM Typing
Work preferences
Employment Full-time, contract
Languages English
Schedule Flexible - Available 24/7 for ALL shifts: Morning, Afternoon, Night & Overnight | 2PM-10PM WAT (8AM-4PM ET) preferred but open to any US hours | 40+ hrs/week | ET/US Overlap | Immediate start
Available 2026-10-08 Evidence and work samples WorkinVirtual trust layer Candidate explicitly opted into this public Passport Private resume and contact details are not public Profile passed minimum quality and safety review Freshness confirmation is required every 90 days Evidence links are labelled by verification state Quality score: 100/100
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