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Priscilla Nzubechukwu C.

Data Entry, Customer service, Live Chat Support

Customer Support I Virtual Assistant

NGFlexible timezone7 years experience4 years remote

Professional summary

I am a detail-oriented professional with a BSc in Statistics and over five years of experience in customer service, administrative support, data handling, and remote operations. I have experience managing customer information, verifying records, updating data, maintaining accurate documentation, and supporting daily business operations. I am organised, dependable, and committed to accuracy, confidentiality, and meeting deadlines. My background has strengthened my analytical thinking, communication, problem-solving, and time-management skills. I am comfortable working independently in a remote environment, learning new tools, and adapting to established processes. I am passionate about helping businesses maintain accurate records, improve efficiency, and deliver excellent service. I am open to opportunities in data entry, administrative support, customer service, and other remote roles where I can contribute my skills and continue to grow professionally.

Core skills

Live Chat SupportCustomer ServiceData EntryCustomer Relationship Management (CRM)Email SupportPhone SupportChat SupportTicket ManagementHelp Desk SupportActive ListeningVerbal CommunicationWritten CommunicationProblem-SolvingConflict ResolutionCustomer Complaint HandlingMultitaskingTime ManagementAttention to DetailData AccuracyData VerificationData ValidationDatabase ManagementMicrosoft ExcelMicrosoft WordGoogle SheetsGoogle DocsRecord KeepingInformation ManagementTyping Speed and AccuracyOrder ProcessingAppointment SchedulingCalendar ManagementEmail ManagementAdministrative SupportCustomer Follow-UpLead QualificationCall HandlingInbound and Outbound CallsCustomer RetentionEmpathyPatienceAdaptabilityCritical ThinkingConfidentialityData ProtectionQuality AssuranceReport PreparationTask PrioritizationRemote WorkCRM Software

Work preferences

Employment
Full Time and contract
Languages
English
Schedule
Discuss with candidate
Available
Open to opportunities
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