Customer Service and Chat Specialist| 3+ years experience in Chat, Email and Phone Support
JamaicaUTC3 years experience3 years remote
Professional summary
Dedicated Chat Specialist and Customer Service Representative with 3 year's experience in customer service, technical troubleshooting, sales and CRM management. Skilled in resolving customer concerns, handling phone, live chat and email and providing effective solutions. Proficient in JIRA, Zendesk and Microsoft Excel with strong communication, problem solving and time management skills. Able to work independently, manage multiple tasks and deliver excellent customer service in a remote environment.
Core skills
Customer ServiceActive listeningAttention to detailProblem solvingMultitasking
Work preferences
Employment
full time or part time
Languages
English
Schedule
Available for US`Eastern Time/ EST shifts
Available
Open to opportunities
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