COUTC-5 (America/Bogota)5 years experience2.5 years remote
Professional summary
Bilingual Customer Success and Support Specialist (EN/ES) with over 4 years of experience handling complex cases, KYC verification, technical troubleshooting, and live chat support for global fintech and telecom companies. Proven track record of top-tier performance, team guidance, and clear communication under pressure.
Core skills
Customer SuccessCustomer SupportZendeskCRM ManagementTechnical Support
Work preferences
Employment
Full-time, Contract
Languages
English, Spanish
Schedule
Flexible / US & LATAM business hours
Available
Open to opportunities
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