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LORETTA R.

Customer service, data entry, escalation and leadership

Seasoned Professional is searching for a role that will use all my Customer Service skills.

USNew Jersey Eastern Standard Time31 years experience15 years remote

Professional summary

My experience in Customer Service as well as Banking exceeds a time span of 30 years. I have 17 years of experience in American Express' Assist and Escalation gate, along with 2 years experience in fraud detection, and 5 years experience in technical support with US Bank. I would also like to mention that in my previous positions, I always had excellent customer surveys and always had an upbeat and positive attitude and demeanor.

Core skills

Customer ServiceEscalationTrainingLeadershipFraud Detection

Work preferences

Employment
Full time, part time, contract
Languages
English
Schedule
Discuss with candidate
Available
2026-09-25
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