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Joyce K.

Customer Service Representative

Customer support and appointment scheduling

KenyaFlexible timezone2 years experience2 years remote

Professional summary

Customer service and administrative professional with experience handling high-volume customer inquiries, resolving issues, coordinating service delivery and maintaining accurate records. Skilled in written communication, CRM management and customer relationship management. Proactive, organized and committed to providing timely support and positive customer experiences in remote work environments.

Core skills

Customer Support & Relationship ManagementWritten Communication & Active ListeningProblem-Solving & Issue ResolutionCRM Management & Data EntryTime Management & Organisation

Work preferences

Employment
Contract
Languages
English
Schedule
Discuss with candidate
Available
Open to opportunities
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