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Jide K.

Customer Support Specialist

Customer Support & Client Success Specialist | Administrative Support | CRM & Data Management

NGAfrica/Lagos (UTC +1)6 years experience0 years remote

Professional summary

Customer-focused professional with experience in client relationship management, customer acquisition, financial operations, SME support, and administrative processes. Skilled in communicating with customers, resolving inquiries, maintaining accurate records, coordinating activities, and supporting efficient business operations.

I bring strong organizational, problem-solving, communication, and data management skills, with a commitment to delivering excellent customer experiences and building lasting client relationships. I am interested in remote and international opportunities in customer support, customer success, virtual assistance, and administrative operations where I can contribute to team performance and customer satisfaction while continuing to develop my digital and technical skills.

Core skills

Customer SupportCustomer Relationship ManagementClient CommunicationProblem SolvingEmail CommunicationAdministrative SupportData EntryData ManagementMicrosoft ExcelMicrosoft OfficeRecord KeepingCustomer Inquiry HandlingAccount ManagementSales SupportTime ManagementAttention to DetailBusiness CommunicationFinancial Operations

Work preferences

Employment
Full-time
Languages
English, Yoruba, Hausa
Schedule
Flexible working hours, open to UK and US business-hour overlap, depending on the role and agreed schedule.
Available
2026-10-10
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