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Jennifer M.

Chat Support Specialist

Proven expertise in communications, problem-solving and customer support and satisfaction

USCentral standard time9 years experience9 years remote

Professional summary

Detail-oriented professional with 9+ years of customer service, data entry and administrative experience including email/chat support. Expert knowledge and experience in strong effective verbal and written communication, detail oriented, multitasking, problem solving, documentation with 52 WPM ensuring 100% accuracy, time management, organizational skills and ability to coordinate with appropriate departments for timely resolutions to escalated issues. Proven ability to work remotely, CRM systems, Microsoft 365, slack, ticketing and knowledge base systems.

Core skills

Strong verbal and written communicationDocumentationtyping 52 wpm 100% accuracyCRM softwareSlackticketing systemsMicrosoft officeproblem solvingorganizational skillscustomer supportemail/chat support

Work preferences

Employment
Fulltime
Languages
English
Schedule
Any
Available
2026-10-05
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