Human Resources | Payroll Manager | IT Support Specialist | System Engineer | SaaS | Cloud Accounting | AI Trainer | Leadership | Insurance Sales & Service | Customer Service
USCST28 years experience7.5 years remote
Professional summary
An IT and operations professional with 20+ years of combined experience in end-user computing, systems and account administration, help desk support, vendor/CRM management, and business operations. Directly supported a 4,000-user school district environment and administered 3,000+ user accounts across Active Directory, Azure, Google Admin, and Apple Business/School Manager. Experienced evaluating and piloting AI tools for practical business use, managing multi-location teams, and translating technical issues into clear guidance for non-technical leadership and staff.
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