Customer Operations & Quality Assurance Professional | Executive Assistant | Remote Administrative Support
KenyaAfrica/Nairobi (UTC+3)4 years experience0 years remote
Professional summary
Customer Operations and Quality Assurance professional with nearly five years of experience in customer service, quality monitoring, and executive administrative support. Skilled in calendar and email management, travel coordination, research, reporting, and documentation. Experienced in reviewing 100+ customer interactions daily, identifying performance trends, and improving service quality. Proficient in Google Workspace, Microsoft 365, CRM systems, Teams, Zoom, Slack, and ChatGPT, with additional experience in English-to-Swahili healthcare translation. Seeking remote roles in executive assistance, customer support, quality assurance, and administrative operations.
English (Professional Proficiency), Swahili (Native or Bilingual Proficiency)
Schedule
Flexible schedule, Fixed schedule, Day shifts, Evening shifts
Available
2026-11-04
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