Customer Service Representative | Virtual Assistant | Customer Support and Administrative Specialist
PakistanFlexible timezone4 years experience2 years remote
Professional summary
Customer focused professional with experience in customer service, client communication, office administration, and customer follow-ups. Skilled in handling customer inquiries, providing booking updates and maintaining professional relationships. Fluent in English and strong written and verbal communication skills, attention to detail and a problem solving mindset. Adaptable , organised and eager to contribute to a remote team by delivering reliable customer support. Quick to learn new systems and committed to provide a positive customer experience.
Core skills
Customer serviceCall / Email and Chat supportCRM ManagementTicket ManagementBooking and Reservation AssistanceComplaint Handling and resolutionMultitaskingGoogle WorkspaceOnline communication ToolsEmail managementBasic Computer operationsTime Management
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