Remote Customer Support & Sales Rep | Retention, Phone/Chat/Email, E-commerce
TurkeyUTC+3 (Turkey), available for US hours4 years experience3 years remote
Professional summary
Remote customer-facing professional with 3+ years supporting US customers by phone, chat and email. Currently a Move Consultant / SDR at Two Men and a Truck, and previously in retention at Sutherland (AT&T), product support at Concentrix (Amazon US) and client advocacy at DailyPay. I'm good with frustrated customers, I aim to solve things on the first contact, and I keep clean CRM notes. Comfortable with HubSpot, Salesforce, Zendesk and Shopify. I also ran my own e-commerce business since 2021, so I understand the customer side of online stores well.
Invitations are sent only inside protected employer search, where company verification, an active plan, an employer-owned job, invitation quotas and duplicate protection are enforced. Candidate contact details remain hidden until permission is granted.
