Payment Security
WorkinVirtual uses its configured payment provider for employer checkout and does not need your password, complete card number or security code in a support ticket. Use this checklist before, during and after payment.
Protect the account and purchase
- 1
Start from WorkinVirtual
Open checkout from the signed-in employer workspace or an official WorkinVirtual package page. Check the domain before entering payment information.
- 2
Review the order
Confirm package, price, currency, renewal terms and employer account. Complete bank authentication only in the trusted checkout flow.
- 3
Keep the receipt
Save the order or transaction reference and purchase email. Do not share complete card or bank credentials with a recruiter, candidate or support agent.
- 4
React to unexpected activity
For an unknown charge, secure the WorkinVirtual account, contact the card issuer when fraud is suspected and open a Billing and packages ticket with redacted evidence.
WorkinVirtual will not ask for
- Your account password
- A one-time bank or login code
- A complete card number or security code
- Cryptocurrency to activate a job or package
Safe ticket evidence
- Purchasing account email
- Order or transaction reference
- Date, amount and currency
- Last four card digits only when needed
- Redacted screenshot of the message
If checkout fails
- Read the provider or bank message
- Do not repeat a pending charge
- Check whether the package activated
- Open one billing ticket for investigation