SGS, the world’s leading inspection, verification, testing, and certification company, is seeking a Customer Service Agent for its Zug, Switzerland branch. This full-time position offers a chance to join a globally recognized company known for quality and integrity. With over 96,000 employees and 2,600 offices worldwide, SGS Switzerland, with its 200 employees across 6 branches, ensures safety, efficiency, and quality throughout the entire value chain.
Responsibilities:
- Administrative processing and handling CertIQ issues.
- Preparing client offers and coordinating audits.
- Managing deadlines and client communications.
- Ensuring accurate database records.
- Approving auditor invoices and managing document uploads.
Qualifications:
- Basic commercial education with further training preferred.
- Several years of relevant experience.
- Fluency in German and good English skills.
- Proficiency in PC applications.
- Strong organizational and communication abilities.
- Reliability, flexibility, and accuracy.
- Team-oriented mindset.
Benefits:
- Opportunity to develop and build an area of expertise.
- Great benefits and a modern workplace.
- Being part of an international organization.
The average salary for a Customer Service Representative in Switzerland ranges from CHF 39,000 to CHF 93,000 per year Customer Service Representative (CSR) Salary in Switzerland in 2025 | PayScale.
Interested candidates can apply through the provided link, including their earliest start date and salary expectations.
To view more open positions kindly visit SGS Career Page.
