Organization Overview
The Bureau of Naval Personnel, under the Department of the Navy, plays a critical role in managing personnel support services for the United States Navy. The organization focuses on operational readiness, workforce efficiency, and compliance with federal travel and personnel regulations.
Position Summary
The Transportation Assistant Passenger role is announced through a public notice flyer to inform interested candidates of anticipated vacancies. Applications are not accepted directly through the flyer. Instead, candidates must follow the official application procedure outlined in the application section. Vacancies may or may not be filled from this notice, and applicants should note that result letters will not be issued.
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Key Role Details
- Employment Type: Permanent
- Work Schedule: Full-time
- Pay Scale and Grade: GS 4 to GS 6
- Annual Salary Range: $36,409 to $67,543
- Promotion Potential: GS 6
- Security Clearance: Secret
- Telework: Eligible for situational telework based on management discretion
- Remote Work: Not available
Duty Locations
This position has limited vacancies across multiple locations, including San Diego, California; New London, Connecticut; Washington, District of Columbia; and Jacksonville, Florida, among others.
Primary Responsibilities
The selected candidate supports passenger transportation operations by advising travelers on their entitlements and responsibilities. In addition, the role involves identifying passport requirements or security clearances needed for processing travel documentation. The position also requires reconciling billing statements and resolving discrepancies related to carrier services.
Core Functional Areas
Travel Advisory and Compliance
The role ensures travelers receive accurate guidance regarding official travel policies, documentation, and compliance standards.
Transportation Coordination
Responsibilities include arranging transportation services using automated systems, including international travel when required.
Financial Review and Reconciliation
The position supports billing accuracy by identifying and resolving discrepancies through research and basic accounting techniques.
Eligibility and Conditions of Employment
Candidates must be United States citizens and meet federal employment suitability standards. Participation in the direct deposit pay program is mandatory. New hires must complete the E-Verify employment verification process. Additional statutory requirements apply, including Selective Service registration for eligible males and Department of Defense policies related to retired military members.
Professional Qualifications
GS 6 Level
Applicants must demonstrate at least one year of specialized experience equivalent to the GS-5 level. This includes resolving travel and passport issues, monitoring compliance with travel contracts, researching financial discrepancies, arranging transportation services through automated systems, and reviewing travel documents for accuracy.
GS 5 Level
Applicants must show one year of specialized experience equivalent to the GS-4 level. Relevant expertise includes assisting customers with travel documentation, arranging transportation services, and reviewing itineraries for completeness.
GS 4 Level
Applicants must possess 1 year of general clerical or office experience demonstrating the ability to acquire job-related knowledge and skills.
Volunteer and unpaid experience may be considered if it demonstrates relevant competencies and transferable skills.
Education Substitution
Education may substitute for experience at specific grade levels. The GS 5 qualification may be met through four academic years of education beyond high school, while the GS 4 qualification may be met through two academic years beyond high school. Applicants qualifying through education must submit official transcripts.
Additional Employment Information
This position falls under the Department of Defense Priority Placement Program, and multiple vacancies may be filled. Employment offers are contingent upon meeting all pre-employment requirements. Veteran preference does not apply under this hiring authority, although supporting documentation is required if claimed.
Candidates are expected to demonstrate commitment to public service, constitutional values, and the efficient operation of the federal government.
Evaluation Process
Applicants are evaluated based on how well their resume demonstrates the required experience, education, and competencies. Resumes must not exceed two pages and must clearly outline relevant qualifications. Human Resources will review applications as vacancies arise, and additional documentation may be requested if selected.
Application Procedure
Interested applicants must submit their resume and complete application package via email to bupershireme.fct@navy.mil. The email subject line must include the announcement number DE 12863533 26 KGC, the position title, and the preferred duty location. Applications must be received before the closing date of January 11, 2027. Incomplete or illegible submissions will not be considered.
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Contact Information
Sherry Schaarschmidt
Personnel Support Detachment
Norfolk, Virginia 23511
Phone: 901 395 3592
Email: sherry.l.schaarschmidt.civ@us.navy.mil
Qualified applicants may be referred to the hiring manager, and interviews may be conducted at the selecting official’s discretion. Employment offers are subject to verification of performance, suitability, and security requirements.
