Organization: Autodesk
Location: Georgia, United States (Remote)
Schedule: Full Time
Job Requisition ID: 26WD95099
About Autodesk
Autodesk empowers innovators to design and build a better world. Its software supports the creation of sustainable buildings, advanced manufacturing systems, cleaner transportation solutions, and groundbreaking entertainment experiences. Through a strong culture rooted in collaboration, inclusion, and innovation, Autodesk enables professionals across industries to turn ambitious ideas into tangible outcomes.
The company fosters an environment where employees contribute to meaningful work while shaping the future of design and construction worldwide.
Explore: Software Engineer, Localization Engineering at Autodesk | Competitive Benefits
Role Overview
Autodesk is seeking a Technical Success Manager for NAMER Adoption who brings deep expertise in the Architecture, Engineering, Construction, and Owner ecosystem. This role is designed for industry professionals who are committed to advancing digital transformation across the construction landscape.
Reporting to the Senior Manager of Customer Success, the Technical Success Manager will lead technical engagements with some of Autodesk’s most strategic customers in North America. By leveraging hands-on industry experience and strong technical acumen, the successful candidate will guide customers in maximizing value from Autodesk Construction Cloud.
The role combines strategic advisory responsibilities with practical execution, ensuring customers achieve measurable outcomes and realize strong returns on their investment.
Core Responsibilities
Driving Inclusive Digital Advancement
The Technical Success Manager maintains a comprehensive understanding of the AEC sector, emerging technologies, and evolving market trends. By staying informed, the role effectively positions Autodesk Construction Cloud as a catalyst for innovation and operational excellence.
Strengthening Customer Capability Across Regions
Working closely with Customer Success Managers, the role executes initiatives outlined in Customer Success Plans. Through collaborative engagement, it ensures customers receive tailored technical guidance aligned with business priorities.
Executing Digital Strategy Through Adoption
The position serves as a subject-matter expert on Autodesk Construction Cloud, demonstrating the platform’s capabilities, identifying limitations, and recommending integration strategies. In addition, the role challenges existing processes through technical analysis and solution design, helping customers modernize workflows and embrace scalable digital practices.
Enabling Operational Excellence
The Technical Success Manager develops customized workflows, dashboards, reports, and health checks that allow organizations to gain actionable insights from their data. By translating complex requirements into structured solutions, the role strengthens operational performance and visibility.
Building Strategic Partnerships and Influence
As a trusted advisor, the role uncovers business and technical requirements while cultivating long-term relationships with stakeholders. Furthermore, it shares competitive insights, innovation examples, and success stories across the broader Customer Success organization to amplify impact.
The position also strengthens Autodesk’s brand presence by engaging in professional networks and public forums, reinforcing credibility within the industry.
Advancing Product Value and Change Leadership
The role aligns customer engagements with established digital transformation and change management principles. Supporting technology adoption initiatives enables organizations to implement improved processes and sustain long-term value creation.
Required Candidate Background
The ideal candidate demonstrates a strong commitment to digitization within the construction industry. They combine technical depth with strategic thinking and show confidence when engaging executive stakeholders and on-site teams.
Moreover, they recognize the complexity of construction workflows and proactively adapt solutions to evolving customer requirements. Curiosity, accountability, and ownership define their approach to customer outcomes. They are motivated by measurable business impact and consistently seek to expand their understanding of emerging technologies.
Education and Experience
- Minimum of five years of experience in the AEC industry or AEC technology sector
- Solid understanding of SaaS platforms and software adoption principles
- Experience leading or supporting technology implementation and organizational change initiatives
- Demonstrated ability to develop data analytics, dashboards, and reporting structures
- Willingness to travel as required to support customer engagements and internal collaboration
Preferred Attributes
- Passion for construction industry innovation and modernization
- Ability to design scalable processes that enhance organizational growth
- Strong collaboration skills across teams
- Forward-thinking mindset with a commitment to advancing industry practices
- Technical curiosity and enthusiasm for exploring platform capabilities in depth
Explore: Software Architect at Autodesk – Shape AEC Data Platforms with Competitive Package
Compensation and Benefits
Autodesk offers a competitive compensation package for United States roles. The expected starting base salary for this position ranges between $84,000 and $151,250, depending on experience and geographic location.
In addition to base salary, employees may be eligible for annual bonuses, commission opportunities where applicable, stock grants, and a comprehensive benefits program. Autodesk provides comprehensive health, financial, wellness, and time-off benefits to support overall employee well-being.
Application Details
Visit the Autodesk official careers portal for more details.
Diversity and Equal Opportunity
Autodesk is committed to building a diverse workforce and cultivating an inclusive culture where all individuals can thrive. The company considers all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
