Internal Business Development Manager – Broker Channel at Manulife Bank (Remote)
Available in two locations | Remote | Category: Sales | Req ID: JR25080856
Posted on October 17, 2025 | Schedule: Full-time
About the Role
Manulife Bank is seeking an Internal Business Development Manager (IBDM) – Broker Channel to accelerate the growth of its mortgage broker network. The successful candidate will play a key role in expanding broker partnerships, driving sales performance, and delivering tailored lending solutions that empower clients to grow and manage their wealth more effectively.
At the heart of this position lies a blend of relationship management, financial insight, and strategic sales planning — all within a dynamic, technology-enabled environment.
The Manulife Difference
As a trusted financial services partner, Manulife Bank combines innovation with integrity to deliver solutions that redefine success for both clients and advisors. The organization fosters a culture where bold ideas are welcomed, inclusion is celebrated, and professional growth is encouraged.
Employees are supported through flexible work arrangements, continuous learning opportunities, and a holistic approach to well-being.
Explore: Bilingual Associate Manager – Disability at Manulife | Remote Role with $69K–$116K Salary + Benefits
Core Areas of Focus
1. Broker Relationship Development
- Build, manage, and strengthen relationships with mortgage brokers through structured communication, including virtual meetings, educational sessions, and targeted outreach campaigns.
- Guide brokers on mortgage deal submissions and structure optimization, ensuring compliance and quality.
- Collaborate with external Business Development Managers (BDMs) to transition high-performing brokers and reassign underperforming accounts as necessary.
2. Sales Education & Enablement
- Lead and manage the Mortgage Broker Sales Education Series, equipping brokers with product knowledge and underwriting expertise.
- Conduct assessments to measure mastery and provide actionable feedback for continuous improvement.
- Partner with BDMs to identify and onboard new participants into the training ecosystem.
3. File & Deal Management
- Support brokers from pre-application to funding, ensuring a seamless experience throughout the mortgage lifecycle.
- Coordinate with National Desks to identify, solicit, and process broker deals efficiently.
- Maintain portfolio health by managing funding ratios and evaluating broker performance metrics.
4. Strategic Sales Planning & Operations
- Leverage digital tools and data insights to optimize sales activities and enhance team productivity.
- Prioritize key markets and develop tactical plans that align with national sales goals.
Ideal Candidate Profile
Education & Experience
- College or university degree in a related discipline.
- Minimum of 2 years’ experience in the banking or mortgage brokerage industry.
- Strong knowledge of mortgage underwriting principles.
- Proven ability to conduct virtual meetings and professional presentations.
- Experience with Salesforce CRM and intermediate-level Microsoft Excel skills.
Preferred Qualities
- Skilled negotiator and communicator with excellent consultative sales abilities.
- Demonstrates consistent, measurable sales success and underwriting acumen.
- Thrives in a fast-paced environment with exceptional organizational and time management skills.
- Highly motivated self-starter who embraces feedback and collaboration.
Why Join Manulife
At Manulife, success is shared. Employees are empowered to grow their careers, explore new opportunities, and make meaningful contributions in a supportive environment. The company prioritizes flexibility, inclusion, and continuous learning — ensuring every team member can shape a fulfilling professional future.
Compensation & Benefits
Salary will be determined based on location, experience, and qualifications, complemented by performance-based incentives.
Eligible employees enjoy a comprehensive benefits package, including:
- Health, dental, vision, and mental wellness coverage
- Short- and long-term disability, life, and AD&D insurance
- Retirement and global share ownership plans with employer contributions
- Paid vacation, personal, and sick days, along with statutory leave
- Adoption and surrogacy support, wellness programs, and financial education resources
Equal Opportunity Commitment
Manulife and John Hancock are proud Equal Opportunity Employers. The company celebrates diversity and strives to build an inclusive workplace representing the communities it serves. All qualified applicants receive equal consideration regardless of race, gender, age, disability, or any protected characteristic under applicable laws.
Applicants requiring accommodation during the hiring process may contact recruitment@manulife.com for assistance.
Application Details
Interested candidates are encouraged to apply early to ensure full consideration.
Working Arrangement: Remote
Start Date: To be discussed upon selection
To learn more about Manulife’s mission and values, visit manulife.com/en/about/our-story.html. You can also explore the Manulife official careers portal.
