Location: Tampa, FL; West Des Moines, IA; Warwick, RI
Salary: $42,000 – $47,000
Benefits: Comprehensive health plan, dental, vision, life insurance, retirement plan, 401(k) with matching, generous PTO, and more!
About the Role:
As an Annuity Policy Change Specialist, you’ll play a vital role in ensuring our customers’ annuity contracts are serviced accurately and efficiently. You’ll handle a variety of tasks, including processing changes, responding to inquiries, and resolving issues. This is a great opportunity to make a real difference in people’s lives and help them achieve their financial goals.
Responsibilities:
- Analyze, validate, and process annuity contract changes
- Respond to customer inquiries and resolve issues
- Process remittances and beneficiary continuations
- Ensure compliance with industry regulations
- Collaborate with internal teams to provide exceptional service
Qualifications:
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 2+ years of experience in a customer service role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple priorities
Why MetLife?
MetLife is a global leader in the financial services industry, with a mission to help people build a more confident future. We offer a supportive and inclusive work environment, where you’ll have the opportunity to grow and develop your skills. Our employees enjoy a comprehensive benefits package and a competitive salary.
To Apply:
If you’re a customer-focused individual with a passion for helping others, we encourage you to apply! Visit our careers page and search for Job ID 5576.
Equal Opportunity Employer:
MetLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.2
