Global Systems Integration Manager

Deel is the global leader in international payroll and compliance, helping businesses hire anyone, anywhere in the world. We simplify global hiring by providing a comprehensive platform that handles onboarding, payroll, benefits, and compliance for remote teams.

About the Role:

As a Global Systems Integration Manager, you will play a critical role in ensuring seamless integration experiences for Deel’s customers worldwide. You will be the go-to expert for all things integration, guiding customers and internal teams through the process from planning to execution. This is a fully remote position with the opportunity to make a significant impact on a global scale.

Responsibilities:

• Lead and drive global integration efforts, ensuring seamless integration experiences for customers across all regions.
• Serve as the main point of contact for Success and Onboarding teams on integrations and API issues globally.
• Act as the escalation point for unresolved customer integration and API questions worldwide.
• Manage and troubleshoot integration issues, collaborating with internal teams to find solutions across different countries and time zones.
• Oversee customer integration projects from planning to execution, including requirements gathering, strategy development, and testing.
• Develop tailored integration plans and schedules based on client needs, taking into account regional differences and regulatory requirements.
• Work with the Integrations and API Product team to address common challenges and improve the integration experience for all customers.
• Maintain deep knowledge of Deel’s product suite and its integrations, staying up-to-date on the latest features and releases.
• Create and update internal and external resources for self-serve integrations, enabling customers to easily integrate with Deel’s platform.
• Communicate regularly with Onboarding Managers and CSMs about project status and issues, ensuring transparency and collaboration across teams.
• Guide customers through integration, troubleshooting any issues that arise, and ensuring successful deployment of integrated solutions.

Qualifications:

• 5+ years of experience in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment, with a focus on global operations.
• Strong understanding of API integrations and experience working with various integration platforms and tools.
• Proven project management skills with a proactive, action-oriented approach, and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior client stakeholders and internal teams across different cultures and time zones.
• Ability to manage multiple projects and meet tight deadlines in a fast-paced, dynamic environment.
• Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday, and SAP.
• Familiarity with SQL or other query languages is a plus.

Benefits:

• Competitive salary and benefits package.
• Stock grant opportunities based on your role, employment status, and global impact.
• Flexible work hours and the ability to work from anywhere in the world.
• Unlimited vacation policy.
• Professional development opportunities and mentorship programs.
• Be part of a dynamic, global team that is changing the way the world works.

To Apply: https://jobs.ashbyhq.com/deel/522a3168-40ee-41ad-a262-511a5b68ad26

Deel is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.