Allstate, a leading home and auto insurer, is committed to protecting families and their belongings. With over 90 years of innovation, Allstate has been a pioneer in the insurance industry, advocating for safety measures and offering cutting-edge products.
Job Description:
The Auto Claims team at Allstate is looking for a dedicated Manager, Claims Estimate & Repair Verification to join their team. Reporting to the Delivery Director National Auto Claims, you will be responsible for leading a team of Auto Claim Advisors and Senior Auto Claim Advisors.
In this role, you will:
- Manage a team: Oversee the daily operations of your team, ensuring they meet performance targets and customer satisfaction goals.
- Provide leadership: Offer guidance and support to your team members, helping them develop their skills and advance their careers.
- Analyze data: Use data-driven insights to identify trends and opportunities for improvement in the claims process.
- Collaborate with stakeholders: Work closely with regional directors and other team members to achieve shared objectives.
- Ensure compliance: Adhere to legal and regulatory requirements and best practices in the claims industry.
Benefits of Joining Allstate:
- Remote work: Enjoy the flexibility of working from home.
- Competitive compensation: Receive a competitive salary and benefits package.
- Career growth: Advance your career with opportunities for professional development.
- Work-life balance: Benefit from a supportive work environment that values your well-being.
- Company culture: Be part of a company that is committed to diversity, equity, and inclusion.
Qualifications:
- Minimum 5-7 years of Auto Claim experience
- Minimum 3 years of management experience
- Enrolled in, or completion of, CIP designation
- Strong negotiation skills and ability to handle conflict resolution opportunities including complex issues
- An in-depth understanding and working knowledge of Claims Best Practices
- Advanced MS Office knowledge, especially in Excel and Tableau
- Advance knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts
- Strong working knowledge of foundational management systems; Continuous Improvement, Agile, Change Management
Skills:
- Customer Centricity
- Digital Literacy
- Inclusive Leadership
- Learning Agility
- Results-Oriented
Join Allstate Today:
If you are a passionate and experienced claims professional looking for a rewarding career opportunity, Allstate invites you to apply for the Manager, Claims Estimate & Repair Verification position.
To view more open positions kindly visit: https://www.allstate.jobs/job-search-results/
