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Official source last checked October 30, 2026.Remote — United States
Seat Geek
Posted October 30, 2026 · Official source checked October 30, 2026
- Eligible locations
- Not disclosed
- Required time zone
- Not disclosed
- Employment type
- Full-time
- Experience
- Not disclosed
- Compensation
- USD 110,000–130,000 per year
- Work authorization
- Not disclosed
- Travel
- Not disclosed
- Training
- Not disclosed
- Application
- Company application site
- Listing closes
- November 21, 2026
About the Opportunity
SeatGeek is hiring a Client Success Manager to serve as a strategic partner to sports and entertainment clients across the United States.
This is a remote U.S. role focused on customer success, account management, product adoption, commercial performance, revenue growth, and long-term client relationships.
What You’ll Do
- Partner with clients to align SeatGeek’s technology with their business goals and revenue objectives.
- Build relationships with senior leaders and key decision-makers across client organizations.
- Identify opportunities to improve product adoption, commercial performance, and fan experience.
- Lead business reviews and provide insights supporting renewals, adoption, and overall account success.
- Develop customer advocacy through case studies, referrals, and industry exposure.
- Manage day-to-day communication and resolve issues across a portfolio that may include complex accounts.
- Analyze product usage, sales, and financial data using tools such as Looker, Excel, Google Workspace, and internal reporting systems.
- Coordinate internal projects across departments and help influence product and operational roadmaps.
- Support forecasting, onboarding, and scaling of Client Success operations.
- Travel to client locations and events as needed.
Required Experience
Candidates need at least four years of experience in a client-facing function such as Customer Success, Account Management, Consulting, or Partnerships within SaaS, technology, entertainment, or a related environment.
The role requires a demonstrated ability to improve customer business performance and revenue outcomes rather than simply maintain relationships.
Commercial and Analytical Skills
Candidates should understand commercial and financial business drivers and be comfortable using data to support strategic recommendations.
Experience with Looker, Google Workspace, reporting tools, and AI-assisted analytics is valuable.
Remote Work and Travel
This position is remote within the United States. SeatGeek allows employees to work fully remotely or use an office if preferred.
The role requires regular travel to client locations and live events, approximately 25% to 30%.
Compensation
The published salary range is $110,000 to $130,000 USD per year, plus a performance-based bonus.
About SeatGeek
SeatGeek develops ticketing technology and services for sports teams, venues, entertainment organizations, and live-event customers.
Candidates applying through WorkinVirtual will be directed to SeatGeek’s official careers page.
Seat Geek
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