UX Researcher (Contract) | E-Commerce Analytics & Testing | Remote

Website Anatta Design

Game Changing Partnership

Location: 100% Remote
Company: Anatta Design
Position: UX Researcher (Contract)
Also See: Organization Effectiveness Enablement Lead

Drive E-Commerce Optimization Through Data & User Insights
Anatta Design is a leading digital agency focused on creating exceptional e-commerce experiences. We partner with brands to solve complex problems through creative, user-centered solutions. Join our UX Design team as a contract UX Researcher, where you will be the analytical engine behind optimizing online shopping journeys, improving conversion rates, and influencing strategic design decisions for our diverse client portfolio.

The Role: UX Researcher (Contract)
As a UX Researcher, you will blend quantitative analytics with qualitative insights to uncover user behavior patterns and identify friction points in the e-commerce funnel. You will work closely with project managers, designers, and clients to conduct data analysis, A/B testing, and usability studies, translating findings into actionable recommendations that directly impact business KPIs. This is a hands-on role for a self-driven researcher who thrives in a fast-paced, multi-client environment.

Key Responsibilities:

  • Conduct deep-dive analysis using Google Analytics and Shopify to understand user navigation, buying behavior, and funnel performance. Identify opportunities to reduce abandonment and improve conversion.

  • Plan and execute usability tests, surveys, and interviews to gather qualitative insights that complement quantitative data.

  • Design, implement, and analyze A/B tests to measure the impact of design variations on site performance and key metrics.

  • Skillfully communicate research findings and data-driven recommendations to clients, influencing their site improvement roadmap and business decisions.

  • Create user journey maps and analyze conversion funnels to visualize pain points and propose strategic optimizations.

  • Work seamlessly with design, development, and project management teams to ensure research insights are integrated into project execution.

Required Skills & Experience:

  • 4-7 years of professional UX research experience, with a strong portfolio demonstrating impact on e-commerce or digital products.

  • Expertise in quantitative data analysis and tools: Google Analytics (GA4), Shopify analytics, and A/B testing platforms (Optimizely, VWO, etc.).

  • Proficiency in qualitative research methods: usability testing, survey design, user interviews.

  • Strong understanding of user-centered design processes, design thinking, and conversion rate optimization (CRO) principles.

  • Excellent communication and presentation skills, with the ability to distill complex data into clear, compelling stories for clients and internal teams.

  • Comfort managing multiple projects and clients in a dynamic, fast-paced agency environment.

  • Experience collaborating across functional teams (design, development, PM).

Preferred Qualifications (A Plus):

  • A background in Graphic/Interaction Design and familiarity with Figma, Sketch, or similar UX design tools.

  • Ability to create low-fidelity prototypes, wireframes, or user flows to communicate ideas.

  • Experience with data visualization techniques and tools.

About Anatta:
We believe in transparent, location-based compensation. This contract role offers competitive pay commensurate with experience and location. Join a team passionate about solving complex problems and delivering meaningful results through research and design.

How to Apply:
If you are a curious, data-savvy researcher passionate about improving e-commerce experiences, we encourage you to apply.

Submit your application via our careers portal: https://anattadesigninc.applytojob.com/apply/gqpgtB51fO

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