Website Salesmsg
Simple, scalable, secure business texting & calling
Do you love building relationships and helping businesses thrive?
Salesmsg, a fast-growing startup named one of America’s fastest-growing companies three years in a row, is searching for a passionate Customer Success Manager to join their remote team.
In this role, you’ll be the champion for top-tier clients, ensuring their success with Salesmsg’s texting and calling platform. You’ll guide them through onboarding, provide white-glove service, and collaborate with internal teams to continuously improve the product.
Here’s what you’ll do:
- Manage a book of top-tier clients, driving renewals and account growth.
- Own key metrics for your assigned clients, ensuring their success.
- Deliver exceptional service, becoming a trusted advisor to your clients.
- Conduct product demonstrations and onboarding sessions.
- Partner with product teams to provide valuable customer feedback.
- Help create customer support resources, ensuring clear communication.
- Cultivate customer advocates who contribute to Salesmsg’s success stories.
To be successful, you’ll have:
- 3+ years of experience as a Customer Success Manager.
- A proven track record of exceeding CSM goals.
- Strong analytical skills and the ability to understand client needs.
- Technical expertise and a passion for technology solutions.
- A curious and resourceful mindset with a hunger for growth.
- The ability to learn quickly and thrive in a fast-paced environment.
- A self-motivated approach with the ability to manage multiple projects.
Why Salesmsg?
- Remote work: Work from anywhere in the world.
- Competitive salary: $85,000 – $90,000 annually.
- Comprehensive benefits: Health, dental, vision insurance, unlimited PTO, wellness perks, and more.
- Growth opportunities: Be part of a rapidly growing company and make a real impact.
- People-first culture: We value our employees and foster a collaborative environment.
Ready to join a passionate team and help businesses succeed?
Apply now: https://jobs.lever.co/salesmsg/b42fc4aa-b2f1-43d0-b901-cbf05dbc28e0